eCommerce Manager

Myer Group; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Team member discounts

Learning and development

Flexible working

Lifestyle benefits

Job summary

Myer Group is seeking an experienced eCommerce Manager to drive the trade performance of our online business with a customer-first approach. This is a 12-month fixed term contract.

You will lead a team of eCommerce Coordinators, manage the trade calendar, and partner with Merchandise, Marketing and CRM to optimise weekly, monthly and seasonal sales. The role focuses on site trading, content planning, search and merchandising, and ensuring accuracy of promotions across channels.

Qualifications

• Experience in eCommerce, retail sector preferred.
• Strong analytical capabilities.
• Proven experience managing direct reports and fostering high-performance culture.
• Collaborator with the ability to influence stakeholders to drive category growth.
• Strong experience with website analytics, ideally Google Analytics.

Responsibilities

• Lead a team of eCommerce Coordinators to own and trade specific key categories on the Myer website and drive sales growth.
• Drive and implement the trade calendar of activity with a customer first approach, supporting go-live and post-go-live activities to achieve category sales and profit targets.
• Measure and manage the day-to-day trading of the site.
• Provide insights to Merchandise, Marketing and wider eCommerce teams to optimise sales for the week, month, and season ahead.
• Manage search and merchandising optimisation, including filters, product attributes, cross-selling, stock checks, and the promotion of featured products across content and communication channels.
• Work with Marketing, Digital Marketing and CRM teams to ensure alignment of approach across campaign activities.
• Support Staging & Production testing to ensure accuracy of site Content, Merchandising, links and promotions.
• Plan and coordinate weekly website content to support trade calendar and trade optimisations to meet sales targets and optimise customer experience.
• Responsible for creating and managing processes to optimise speed to market, performance and accuracy.

Skills

eCommerce experience

Analytics

People management

Stakeholder collaboration

Google Analytics

Tools

Google Analytics

Job description

Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at Myer Group you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond

The Online Team at Myer Group are seeking an eCommerce Manager to drive the Trade performance of Myer’s online business through a customer first trade & content plan.

This is a 12 month fixed term contract.

About the role:

• Lead a team of eCommerce Coordinators to own and trade specific key categories on the Myer website and drive sales growth
• Drive and implement the trade calendar of activity with a customer first approach, supporting the go-live/ post-go-live activities to achieve category sales and profit targets
• Measurement and management of the day-to-day trading of the site
• Provide insights to Merchandise, Marketing and wider eCommerce teams to optimise sales for the week, month, & season ahead
• Manage search and merchandising optimisation, including filters, product attributes, cross-selling, stock checks, and the promotion of featured products across content and communication channels.
• Working with our Marketing, Digital Marketing and CRM teams to ensure alignment of approach across campaign activities
• Support Staging & Production testing as required to ensure accuracy of site Content, Merchandising, links and promotions
• Plan and coordinate weekly website content to support both the trade calendar and trade optimisations in order to meet sales targets and optimise customer experience
• Responsible for the creation and management of process and procedures to optimise for speed to market, performance and accuracy

About you:

• Previous experience in eCommerce, ideally in the retail sector.
• Sound business acumen with strong analytical capabilities
• Proven experience managing direct reports and fostering a high-performance culture is essential
• A natural collaborator with the ability to influence stakeholders to drive category growth and communicate a clear strategic vision
• Strong experience with website analytics, ideally Google Analytics

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including:

• Team member discounts:Generous discounts in-store and online
• Learning and development:Capability development workshops, successionplanning, and internal career opportunities across Myer Group brands.
• Flexible working:Lifestyle leave, flexible workhours and hybrid working is available for Store Support Office roles
• Lifestyle benefits: Employee Assistance Program (EAP),volunteer leave,discounted health insurance, gym memberships and novated leasing for eligible employees.

With more than 125 years of retail heritage, it’s an exciting time to join Myer Group.

Your future starts here — help shape what’s next at Myer Group.