eBike Mechanic

Lug and Carrie; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Employee Share Option Program

Company van for mobile servicing and o

Ride a premium eBike

Career progression across Melbourne, S

Job summary

Lug+Carrie is seeking a bike technician to split time between our Fitzroy workshop and servicing customers on the road around Melbourne. You’ll diagnose, repair and refurbish premium eBikes, and deliver and hand over new bikes with setup instructions.

Ideal candidates have 1–2+ years as a bike mechanic; eBike experience is a bonus. A valid Australian driver’s licence and a rotating Saturday roster are required.

Qualifications

• 1–2+ years as a bike mechanic; eBike experience a bonus
• Ability to work autonomously and in a team
• Strong customer service and familiarity with computer-based tracking
• Organised and reliable with time management
• Valid Australian driver’s licence and comfortable driving a van around Melbourne
• Rotating roster including Saturdays

Responsibilities

• Diagnose, repair, build and refurbish eBikes to a premium standard
• Service subscribers’ eBikes at homes and workplaces around Melbourne
• Deliver new bikes and hand them over with setup, fit and riding guidance
• Represent Lug+Carrie as the friendly face our customers see

Skills

Bike mechanic

eBike experience

Customer service

Time management

Driver's license

Team player

Job description

Not stuck behind the bench: premium eBikes, in the workshop and on the road

At Lug+Carrie you’ll split your week between our Fitzroy workshop and the road. You’ll service and deliver eBikes to our subscribers around Melbourne in the company van. You’ll work on premium Tern and Riese & Müller eBikes with Bosch drive systems, with no sales targets, just good work and happy riders.

What you get

• $60,000-$70,000 + super
• Employee Share Option Program, so you own part of the company
• A varied week: about 3 days in the workshop and 2 days on the road
• Company van for mobile servicing and deliveries
• Ride a premium eBike
• Career progression in a growing business across Melbourne, Sydney and Brisbane

What you’ll do

• In the workshop (about 3 days a week)
• Diagnose, repair, build and refurbish eBikes to a premium standard
• On the road (about 2 days a week)
• Service subscribers’ eBikes at their homes and workplaces around Melbourne
• Deliver new bikes and hand them over properly: set-up, fit and a run-through of how to ride and look after them
• Represent Lug+Carrie as the friendly face our customers see

About you

• 1–2+ years as a bike mechanic. eBike experience is a bonus or we’ll train you!
• Confident working on your own on the road, as well as in a team
• Great with customers and comfortable with computer-based job tracking
• Organised and reliable with your time
• Current full Australian driver’s licence (essential), and comfortable driving a van around Melbourne
• Available for a rotating roster including Saturdays

About Lug+Carrie

Since 2020 we’ve been getting people out of cars and onto eBikes through flexible subscriptions and sales of new and ex-fleet bikes. We’re a friendly team that values diversity, and we encourage everyone to apply.