Bike Mechanic & E Bike Hire Assistant

Beyond Byron E Bikes; Mooball; On-site; AUD 59,000 - 71,000; Full time

Benefits offered by this job

Guaranteed hours

Competitive pay

Modern workshop

Friday off

Job summary

Beyond Byron E-Bikes seeks a versatile Bicycle / E‑Bike Mechanic & Operations All‑Rounder in Mooball, NSW. The role offers Full-Time (38 hrs) or high-hour permanent part-time (30–34 hrs) with guaranteed weekly hours, primarily Monday–Thursday in the workshop plus Saturday mornings.

Rest days on Sundays and Fridays after Saturday shifts are provided. You will service a premium European e-bike fleet, assist with retail assembly and PDIs, support hire operations, and help customers with purchases

Qualifications

• Demonstrated hands-on bicycle mechanic experience in a shop or fleet workshop.
• Experience with hydraulic disc brakes, internal hubs, and belt drives preferred.
• Familiarity with Bosch drive systems or quick diagnostic learning ability.

Responsibilities

• Maintain and service premium e-bike fleet for reliability.
• Assist with new bike assembly and PDI on retail models.
• Support hire operations and rider briefings during peak times.
• Advise customers on e-bike purchases and workshop bookings via Hubtiger.
• Assist with occasional local drop-offs, pickups, or trail rescues.

Skills

Bicycle mechanics

Hydraulic disc brakes

Internal hub gears

Belt drives

Bosch diagnostics

Tools

Hubtiger booking system

Bosch diagnostic tool

Job description

Beyond Byron E-Bikes is the premier e-bike hire, servicing, and retail specialist in Mooball, operating directly alongside the bustling Northern Rivers Rail Trail.

We run an extensive, modern fleet of premium European electric bicycles (primarily Bosch-powered Kalkhoff and Focus models) alongside a dedicated customer repair workshop and retail operation. We are seeking a versatile, skilled, and dependable Bicycle / E-Bike Mechanic & Operations All‑Rounder on either a Full‑Time (38 hrs) or High‑Hour Permanent Part‑Time (30–34 hrs) basis with guaranteed weekly hours. The core roster runs Monday to Thursday (full workshop days) plus Saturday morning, giving you guaranteed Sunday and Friday rest days alongside your Saturday afternoons free.

About the role

Beyond Byron E-Bikes is the premier e-bike hire, servicing, and retail specialist in Mooball, operating directly alongside the bustling Northern Rivers Rail Trail.

We run an extensive, modern fleet of premium European electric bicycles (primarily Bosch-powered Kalkhoff and Focus models) alongside a dedicated customer repair workshop and retail operation. We are seeking a versatile, skilled, and dependable Bicycle / E-Bike Mechanic & Operations All‑Rounder on either a Full‑Time (38 hrs) or High‑Hour Permanent Part‑Time (30–34 hrs) basis with guaranteed weekly hours. The core roster runs Monday to Thursday (full workshop days) plus Saturday morning, giving you guaranteed Sunday and Friday rest days alongside your Saturday afternoons free.

Location & Commute

This role is based on-site at our workshop and hire hub in Mooball, NSW. Applicants must have their own reliable transport and reside within a realistic, daily commuting distance (ideally within 30–40 minutes, e.g., Tweed Valley, Murwillumbah, Pottsville, Ocean Shores, Mullumbimby, or Southern Gold Coast).

Key responsibilities

• Fleet Maintenance & Workshop Diagnostics: Keep our premium hire fleet running smoothly. Perform preventative servicing, hydraulic disc brake bleeds, internal gear hub adjustments (Shimano Nexus), belt drive tensioning (Gates Carbon Drive), and Bosch electronic system diagnostics.

• New Bike Assembly & PDI: Unbox, assemble, tune, and perform Pre‑Delivery Inspections (PDI) on brand‑new retail e‑bikes.

• Hire Operations & Customer Briefings: Team up with our hire crew (especially on busy Saturday mornings) to greet trail riders, fit helmets, size bikes, deliver friendly operating orientations, and check bikes back in.

• Retail Sales & Customer Advice: Provide practical, honest, and knowledgeable advice to customers looking to purchase their own new e‑bike or book in workshop repairs using our online booking system (Hubtiger).

• Trail Logistics: Assist with occasional local drop‑offs, pickups, or trail rescues using the company vehicle and bike trailer.

About you

• Proven hands‑on bicycle mechanical experience (bike shop, fleet workshop, or high‑level home wrenching).

• Experience with (or strong mechanical aptitude to learn) hydraulic disc brakes, internal hub gears, belt drives, and modern e‑bike drive systems (Bosch diagnostic experience is a major bonus).

• Friendly, patient, and approachable. You genuinely enjoy helping everyday people, families, and seniors discover the rail trail.

• Current, valid Australian Driver Licence. Confident driving a light commercial van with or without a bike trailer (must meet vehicle insurance requirements, typically 25+).

• Available to work through our peak operational periods (NSW/QLD school holidays and long weekend peaks), with annual leave scheduled during off‑peak times.

About us

Beyond Byron E-Bikes is the premier e-bike hire, servicing, and retail specialist in Mooball, operating directly alongside the bustling Northern Rivers Rail Trail. We run an extensive, modern fleet of premium European electric bicycles (primarily Bosch-powered Kalkhoff and Focus models) alongside a dedicated customer repair workshop and retail showroom.

Benefits

• Guaranteed Hours & Certainty: Stable, predictable hours every week on a permanent contract—no guessing your roster or chasing casual hours.

• Competitive Pay: Attractive base rates ($30.00 – $36.00/hr permanent, depending on experience) + weekend penalty loadings, 12% superannuation, and full paid leave entitlements.

• Clean, Modern Workspace: Dedicated, purpose‑built workshop with professional tooling, specialized diagnostics, and high‑end bikes.

• Work/Life Balance: A structured roster that gives you Friday off, finishes by early Saturday afternoon, and keeps Sundays free.