Earthmoving Field Service Coordinator — Drive On‑Site Success

William Adams Pty Ltd; Melbourne; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Employee Assistance Program

Wellbeing portal access

Discounts at over 470 retailers

Job summary

A leading earthmoving equipment company in Melbourne is seeking a Field Service Coordinator to enhance connections between customers and technicians. The role focuses on booking, scheduling, and ensuring the smooth running of operations, requiring strong customer service and organizational skills. The successful candidate will ideally have experience in the heavy equipment industry and a commitment to safety and well-being. Competitive salary and employee benefits on offer.

Qualifications

• Develop and maintain long-term internal and external relationships.
• Manage multiple tasks and prioritize effectively.
• Capable to coordinate within a high-pressure environment.

Responsibilities

• Book and schedule work in progress.
• Provide accurate information for job progress.
• Coordinate and allocate jobs to technicians.

Skills

Customer service

Organizational skills

Mechanical aptitude

Effective communication

Coordination experience

Ability to manage multiple tasks

Education

Qualified Diesel Mechanic

Job description

A leading earthmoving equipment company in Melbourne is seeking a Field Service Coordinator to enhance connections between customers and technicians. The role focuses on booking, scheduling, and ensuring the smooth running of operations, requiring strong customer service and organizational skills. The successful candidate will ideally have experience in the heavy equipment industry and a commitment to safety and well-being. Competitive salary and employee benefits on offer.