Dynamics 365 & Power Platform Lead — AI-Driven Solutions

Gwa; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

GWA Group seeks a Dynamics 365 Power Platform Specialist to shape and optimize our CRM across Customer Service, Sales and Marketing. You will design practical solutions, configure and extend the platform, and collaborate with business users to deliver value.

You’ll work hands-on with D365 CE, Dataverse, Power Platform and AI opportunities, leading continuous improvements and owning outcomes from concept to delivery within a modern Microsoft-led tech stack in Sydney.

Qualifications

• Hands-on Dynamics 365 Customer Engagement experience and strong Power Platform Admin/Azure DevOps knowledge.
• Proficiency in programming languages such as C#, JavaScript and .NET.
• Comfortable talking with business users and translating requirements into practical solutions.

Responsibilities

• BAU support and beyond, addressing business needs and tickets.
• Design, configure, and deliver practical Dynamics 365 solutions.
• Own outcomes and drive improvements with technical resources as needed.

Skills

Business engagement

Stakeholder management

Problem solving

Tools

Dynamics 365 CE

Dataverse

Azure DevOps

Power Platform

C#

JavaScript

.NET

Job description

GWA Group seeks a Dynamics 365 Power Platform Specialist to shape and optimize our CRM across Customer Service, Sales and Marketing. You will design practical solutions, configure and extend the platform, and collaborate with business users to deliver value.

You’ll work hands-on with D365 CE, Dataverse, Power Platform and AI opportunities, leading continuous improvements and owning outcomes from concept to delivery within a modern Microsoft-led tech stack in Sydney.