Dynamics 365 CRM & Power Platform Specialist

Property Council of Australia; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Birthday day off

Flexible working arrangements

Wellbeing programs

Job summary

The Property Council of Australia is seeking a CRM Functional Analyst to own, configure, develop, support and continuously improve our Microsoft business applications environment, including Dynamics 365 CRM, Power Platform and associated integrations; turning business needs into practical solutions, smarter automation, and insights that improve how we work.

We value a proactive, customer‑service mindset with strong communication skills.

Qualifications

• 5+ years’ experience with Dynamics 365 systems (analyst/functional/ developer/biz apps).
• Strong hands-on admin, development and configuration with Dynamics 365 CRM and Power Platform.

Responsibilities

• Capture requirements, map processes, and translate needs into functional specs.
• Configure, test and improve Dynamics 365 CRM and connected tools (ClickDimensions, Power Automate, Power BI, Purview, Azure/M365 services).
• Support and enhance integrations across Dynamics 365 CRM, member portal, reporting platforms and third-party apps.
• Improve data quality and user experience.
• Drive continuous improvement to increase efficiency and commercial outcomes.
• Create and deliver user-friendly training and documentation for new features.

Tools

Dataverse

SharePoint

ClickDimensions

Power Automate

Job description

The Property Council of Australia is seeking a CRM Functional Analyst to own, configure, develop, support and continuously improve our Microsoft business applications environment, including Dynamics 365 CRM, Power Platform and associated integrations; turning business needs into practical solutions, smarter automation, and insights that improve how we work.

We value a proactive, customer‑service mindset with strong communication skills.