Dynamic Office & Customer Service Specialist

AustCorp Executive; Sydney; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

On-site parking

Flexible start/finish times

Long-term career development

Full-time, permanent position

Job summary

AustCorp Executive in Belrose, Sydney is seeking a reliable Office & Customer Service Assistant to support customer service, administration, order processing, inventory and warehouse tasks. This varied role suits someone who enjoys helping customers and keeping day-to-day operations running smoothly.

You will engage in order processing, stock control, travel bookings and general office duties while developing product knowledge. A forklift licence is preferred but not essential.

Qualifications

• Experience in customer service, administration or order processing.
• Confident communicating with customers by phone and email.
• Highly organised with strong attention to detail.
• Comfortable managing multiple tasks and priorities.
• Willing to learn technical products and processes.
• Comfortable working across both office and warehouse environments.
• Able to work independently while contributing to a wider team.
• SAP or ERP experience is advantageous.
• Industrial, engineering, manufacturing or technical product experience is advantageous.

Responsibilities

• Responding to customer enquiries via email and telephone
• Processing customer orders, invoices and quotations
• Providing customer support and following up enquiries
• Identifying parts and products and assisting with enquiries
• Tracking orders and coordinating deliveries
• Managing warranty claims and related administration
• Supporting stock control and inventory management
• Assisting with general office administration and purchasing
• Coordinating travel bookings including flights, accommodation and car hire
• Maintaining office, kitchen and warehouse supplies
• Assisting with social media and marketing activities
• Supporting events, exhibitions and trade shows

Skills

Customer service

Administration

Order processing

Inventory management

Warehouse support

Attention to detail

Team player

Multiple tasks

Learning attitude

Tools

SAP

ERP

Job description

AustCorp Executive in Belrose, Sydney is seeking a reliable Office & Customer Service Assistant to support customer service, administration, order processing, inventory and warehouse tasks. This varied role suits someone who enjoys helping customers and keeping day-to-day operations running smoothly.

You will engage in order processing, stock control, travel bookings and general office duties while developing product knowledge. A forklift licence is preferred but not essential.