Dynamic Office Coordinator & Admin — Bundamba

Essence Electrical Pty Ltd; Ipswich City; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Bundamba-based office

Supportive team

Varied position

Long-term career

Job summary

Essence Electrical Pty Ltd is seeking a motivated office administrator for our Bundamba, Ipswich-based office. The role focuses on telephone and email handling, customer service, and coordinating quotations, jobs, and technician schedules to ensure smooth daily operations.

You will play a key part in supporting our technical teams and customers in a fast-paced, team-driven environment, with opportunities for growth within a growing family-owned business.

Qualifications

• Enthusiasm and a positive attitude to the workplace.
• Enjoys working in a busy and fast-paced environment.
• Can think quickly, solve problems and make confident decisions.
• Excellent verbal and written communication skills.
• Highly organised with close attention to detail.
• Can multitask and adapt to changing priorities.
• Willing to learn new computer systems such as Simpro.
• Takes accountability for their work and follows tasks through to completion.
• Delivers high-quality work and takes pride in outcomes.

Responsibilities

• Answering and directing telephone calls professionally.
• Providing prompt and helpful customer service.
• Responding to customer enquiries or directing them to the appropriate team member.
• Monitoring and managing incoming emails.
• Creating, managing and completing tasks relating to quotations and jobs.
• Coordinating with subcontractors and maintaining positive working relationships.
• Organising and managing technicians’ schedules.
• Completing general office and administrative duties.
• Assisting other departments to support efficient daily operations.

Skills

Enthusiasm

Positive attitude

Attention to detail

Communication

Highly organised

Multitasking

Problem solving

Accountability

Tools

Microsoft 365

Simpro

Job description

Essence Electrical Pty Ltd is seeking a motivated office administrator for our Bundamba, Ipswich-based office. The role focuses on telephone and email handling, customer service, and coordinating quotations, jobs, and technician schedules to ensure smooth daily operations.

You will play a key part in supporting our technical teams and customers in a fast-paced, team-driven environment, with opportunities for growth within a growing family-owned business.