Dynamic Admin & Scheduling Assistant for Inclusion

Everyday Independence; Liverpool City Council; On-site; AUD 41,000 - 48,000; Full time

Benefits offered by this job

Career growth

Pet-friendly hubs

Parental leave

Wellbeing days

Job summary

Everyday Independence is seeking an Administration Assistant in Liverpool. You will handle scheduling, onboarding, and client communication to support therapy services and disability programs. This role requires strong administrative experience and a customer-focused mindset.

Join a multi-hub Australian allied health organisation committed to inclusion, with opportunities for growth and professional development. Monday–Friday, 9am–5pm, with a salary reflecting experience.

Qualifications

• 2–3 years’ experience in administration with a customer service focus.
• Experience with scheduling or rostering systems is preferred.
• Ability to manage client databases and basic practice administration tools (Salesforce advantageous).
• Demonstrates accountability, urgency, and attention to detail.

Responsibilities

• Schedule therapy sessions using the scheduling system and align with participant plans.
• Reschedule sessions when needed and onboard new participants with service expectations.
• Record risk assessments and maintain accurate service agreements.
• Deliver professional customer service via phone, in person, and email.
• Collaborate with the administration team to complete tasks efficiently.

Skills

Scheduling

Administration

Customer service

Relationship building

Tools

Salesforce

Job description

Everyday Independence is seeking an Administration Assistant in Liverpool. You will handle scheduling, onboarding, and client communication to support therapy services and disability programs. This role requires strong administrative experience and a customer-focused mindset.

Join a multi-hub Australian allied health organisation committed to inclusion, with opportunities for growth and professional development. Monday–Friday, 9am–5pm, with a salary reflecting experience.