Ndis Client Services Leader - Rostering & Delivery

Alara Qld Limited; Somerset; On-site; AUD 90,000 - 130,000; Full time

Job summary

ALARA QLD Limited in Somerset, TAS, seeks an experienced NDIS Client Services Leader to oversee rostering and delivery, driving high-quality services and regional coordination. Reporting to the CEO, you will mentor teams, ensure NDIA/NDS standards compliance, onboard participants, and build strong relationships with participants, families and referrers in the Tasmanian region.

Ideal candidates will have 5+ years in disability services, rostering experience, and a patient-centred leadership

Job description

NDIS Client Services Leader - Rostering & Delivery ALARA Qld Limited Somerset, TAS, AU

Job Description

ALARA QLD Limited is seeking an experienced Client Service Manager (NDIS) to lead direct NDIS service delivery and rostering across South East Queensland. Reporting to the CEO, you will drive high-quality services, mentor teams, and optimise performance.

You will oversee onboarding, workforce planning, compliance with NDIS standards, and relationship-building with participants, families and referrers. This role requires a hands-on, strategic leader committed to person-centred care.