Dynamic Admin Officer: Elevate Client Experience & Ops

Unitech Solutions; Wollongong City Council; On-site; AUD 52,000 - 64,000; Full time

Job summary

Unitech Solutions in Wollongong is seeking a full-time Administration Officer to be the frontline for the business, supporting Sales, Service & Software teams.

You'll coordinate administrative duties, manage calls and emails, prepare for client meetings, and maintain accurate records. A positive attitude and strong organisational skills are essential.

Join a collaborative team and contribute to smooth daily operations in a dynamic local business setting.

Qualifications

• Strong customer service mindset and professional phone manner.
• Ability to prioritise workloads and manage competing tasks.
• Excellent organisational skills and attention to detail.
• Experience with accounts and invoicing is advantageous.
• Proficient in Microsoft Office applications and basic computer literacy.

Responsibilities

• Answer incoming telephone calls and forward/re-direct enquiries as appropriate.
• Manage inbound and outbound emails and correspondence.
• Perform clerical duties such as filing, photocopying and scanning.
• Enter and maintain information on spreadsheets and systems.
• Assist in preparing for and facilitating client meetings in the office.

Skills

Customer focus

Time management

Organization

Attention to detail

Phone manner

Invoicing experience

Tools

Microsoft Office

Job description

Unitech Solutions in Wollongong is seeking a full-time Administration Officer to be the frontline for the business, supporting Sales, Service & Software teams.

You'll coordinate administrative duties, manage calls and emails, prepare for client meetings, and maintain accurate records. A positive attitude and strong organisational skills are essential.

Join a collaborative team and contribute to smooth daily operations in a dynamic local business setting.