Administration Assistant

Kelly+Partners Accountants; Wollongong City Council; On-site; AUD 30,000 - 42,000; Part time

Job summary

Kelly+Partners Accountants in Wollongong is seeking a motivated Administrator on a 3-month, part-time contract with the potential for extension. The role offers varied responsibilities and the chance to contribute to key projects while supporting everyday business operations.

You will manage records across multiple systems, liaise with clients by phone and email, and assist with administrative tasks and compliance activities.

Qualifications

• Experience in administration or office support is beneficial.
• Must be organised with strong attention to detail.
• Familiarity with databases/CRM systems is preferred.

Responsibilities

• Support a variety of internal projects and business initiatives.
• Update and maintain information across internal systems and databases.
• Scan, organise and manage client documentation and records.
• Contact clients to collect information and follow up on outstanding documentation.
• Assist with ASIC annual statements and related administrative processes.
• Maintain accurate records and ensure information is up to date.
• Support the wider team with administration and project coordination as required.
• Identify opportunities to improve administrative processes and workflows.

Skills

Administration

Office support

Client services

Organisational skills

Attention to detail

Communication

Tools

CRM systems

Databases

Job description

We are seeking a motivated Administrator to join our Wollongong team on a 3-month part-time contract, with the potential for extension. Supporting key projects and business operations, this is a varied role where you can make an immediate contribution. While the role is ideally three days per week, we are open to discussing the right part-time arrangement for the successful candidate.

Our Mission

At Kelly+Partners, we operate with one clear mission: "to help our people, private business owners, and the communities we work in Be Better Off". We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a fulfilling and successful future.

Why Kelly+Partners?

• Top 20 accounting firm with offices across Australia, Ireland, USA and Hong Kong
• Winner of the Australian Business Awards for Employer of Choice 2022
• Awarded one of Australia's Best Workplaces for Women 2023
• Growing at 30%+ per annum since 2006

The Opportunity

We are looking for a proactive and detail-oriented Administrator who can quickly become a valuable member of the team and assist with several key business projects. This role will involve supporting project work, maintaining accurate records across multiple systems, communicating with clients to collect information and assisting with a range of administrative and compliance-related activities. It's an excellent opportunity for someone who enjoys organised, process-driven work and takes pride in delivering high-quality administrative support.

Key Responsibilities

• Support a variety of internal projects and business initiatives
• Update and maintain information across internal systems and databases
• Scan, organise and manage client documentation and records
• Contact clients to collect information and follow up on outstanding documentation
• Assist with ASIC annual statements and related administrative processes
• Maintain accurate records and ensure information is up to date
• Support the wider team with administration and project coordination as required
• Identify opportunities to improve administrative processes and workflows

About You

• Experience in administration, office support or client services is a plus, though not essential — we'll show you what you need to know
• Able to quickly adapt to new systems and processes
• Strong organisational skills with the ability to manage competing priorities
• Excellent attention to detail and accuracy
• Confident communicating with clients by phone and email
• Comfortable learning to use databases, CRM systems or business platforms
• A proactive approach and willingness to take ownership of tasks
• Strong written and verbal communication skills
• Comfortable working independently while also contributing to a collaborative team environment