Dynamic Admin Assistant for Allied Health & Scheduling

Everyday-Independence; Adelaide; On-site; AUD 41,000 - 48,000; Full time

Benefits offered by this job

Continuous learning

Positive team culture

Pet-friendly hubs

Wellbeing days

Parental leave

Counselling services

Job summary

Everyday Independence in Mile End is seeking an Administration Assistant to support daily operations across allied health services. You will schedule therapy sessions, onboard participants, and handle routine admin tasks with a focus on exceptional customer service.

You’ll work in a dynamic, person-centred environment with Monday–Friday hours. Prior admin and scheduling experience helps, and Salesforce familiarity is a plus; a willingness to learn is essential.

Qualifications

• 2–3 years of administration experience with a customer service focus.
• n/a

Responsibilities

• Schedule therapy sessions using the scheduling system and align with plans.
• Reschedule sessions when needed to accommodate practitioners and participants.
• Onboard new participants and explain service delivery within the social model.
• Record risks identified during over-the-phone risk assessments to keep participants safe.
• Maintain accurate Service Agreements for participants.
• Contribute to weekly team meetings and collaborate with administration.
• Provide professional, empathetic customer service over phone, in person, and email.

Skills

Scheduling

Rostering

Customer service

Administration

Tools

Salesforce

Job description

Everyday Independence in Mile End is seeking an Administration Assistant to support daily operations across allied health services. You will schedule therapy sessions, onboard participants, and handle routine admin tasks with a focus on exceptional customer service.

You’ll work in a dynamic, person-centred environment with Monday–Friday hours. Prior admin and scheduling experience helps, and Salesforce familiarity is a plus; a willingness to learn is essential.