DVA Administrator — Veteran Care Operations

CareVicinity Pty; Brisbane; On-site; AUD 54,000 - 66,000; Full time

Benefits offered by this job

Monthly team socials

Birthday leave

Modern Bowen Hills office

High-impact work

Job summary

CareVicinity is seeking a meticulous DVA Administrator to support our veterans' care journey. You’ll ensure service plans are accurate, records are clean, and DVA forms are correctly managed within the CareVicinity platform, working closely with the coordination team.

Based in Brisbane’s Bowen Hills, our modern office is easily accessible by public transport. This role offers meaningful, high-impact work supporting Australian veterans and opportunities for growth as CareVicinity expands.

Qualifications

• Take inbound and outbound enquiries with professionalism and care every day.
• Ensuring all DVA service plans are accurate, current, and aligned with active service periods.
• Keeping records clean and reliable process and maintaining client records within the CareVicinity platform.
• Managing service set‑up documentation and required DVA forms.
• Strengthening the team by coordination with scheduling, service updates, and shift approvals.
• Contributing ideas and energy to continuously refine our DVA workflows and admin systems.

Responsibilities

• Take inbound and outbound enquiries with professionalism and care every day.
• Ensure DVA service plans are accurate and current.
• Maintain client records within the CareVicinity platform.

Skills

Accuracy

Multi-tasking

Tech-savvy

Attention to detail

Veteran focus

Job description

CareVicinity is seeking a meticulous DVA Administrator to support our veterans' care journey. You’ll ensure service plans are accurate, records are clean, and DVA forms are correctly managed within the CareVicinity platform, working closely with the coordination team.

Based in Brisbane’s Bowen Hills, our modern office is easily accessible by public transport. This role offers meaningful, high-impact work supporting Australian veterans and opportunities for growth as CareVicinity expands.