DV-Cleared Service Delivery Lead

BT Group; Ipswich City; On-site; AUD 123,000 - 170,000; Full time

Benefits offered by this job

DV allowance up to £5k/year

25 days annual leave

BT Pension scheme

Private GP access

Job summary

BT Group is seeking a Service Delivery Professional to lead a specialist security-focused engineering team on-site in Ipswich (and London). The role requires DV clearance and offers a structured progression path with strong professional development opportunities.

The job involves overseeing service delivery, mentoring engineers, and ensuring adherence to electrical safety and regulatory standards while driving continuous improvement across projects and operations.

Qualifications

• Leads and develops a high-performing engineering team.
• Builds strong relationships with stakeholders and teams.
• Applies technical knowledge to guide decisions and solve complex challenges.
• Prioritises team development and growth opportunities.
• Communicates effectively to ensure safe, efficient delivery.

Responsibilities

• Oversee Service Delivery Engineers and ensure compliance with standards and SLAs.
• Develop and maintain technical competency framework for engineering teams.
• Mentor engineers and apprentices through structured programs.
• Support policy development and best practices in line with standards.
• Ensure risk management, safety, and quality assurance across activities.
• Plan, document, and deliver engineering work to meet technical and regulatory requirements.

Skills

Team leadership

Stakeholder communication

Technical mentoring

Safety compliance

Problem solving

Education

Electrical engineering qualification (HNC/HND/NQV L3/City & Guilds)

Job description

BT Group is seeking a Service Delivery Professional to lead a specialist security-focused engineering team on-site in Ipswich (and London). The role requires DV clearance and offers a structured progression path with strong professional development opportunities.

The job involves overseeing service delivery, mentoring engineers, and ensuring adherence to electrical safety and regulatory standards while driving continuous improvement across projects and operations.