Duty Technician — Maintenance & Guest Experience Champion

Accor; Sydney; Presencial; AUD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global brand across Accor hotels

Stay across Accor properties

Staff discounts on accommodation, F&B,

Descripción de la vacante

Accor is hiring a Duty Technician for the Novotel & ibis Sydney on Darling Harbour. You will support maintenance across guest rooms and public areas, ensuring safety, quality, and exceptional guest experiences in a busy flagship hotel.

Join a skilled Engineering Team and contribute to preventative and reactive tasks, basic plumbing and electrical work, and timely fault resolution while upholding WHS standards and accurate record-keeping.

Formación

• A positive can-do attitude with a proactive approach to problem-solving.
• Sound knowledge of general building maintenance, including basic plumbing, electrical, hydraulic, mechanical, and air conditioning systems.
• Ability to safely operate hand tools, power tools, and maintenance equipment.
• Strong organisational skills with the ability to prioritise work and manage multiple tasks effectively.
• Ability to work independently with minimal supervision, while also contributing positively to a team environment.
• Good communication and interpersonal skills, with a strong focus on customer service.
• Commitment to maintaining a safe workplace and complying with Work Health and Safety (WHS) requirements.
• Flexibility to work across a 7-day rotating roster, including weekends, public holidays, and on-call duties where required (penalty rates apply).

Responsabilidades

• Respond promptly and professionally to guest maintenance requests to minimise disruption and enhance the guest experience.
• Carry out preventative and reactive maintenance across guest rooms, public areas, back-of-house facilities, and hotel equipment.
• Perform general building maintenance, repairs, and fault finding to ensure the safe and efficient operation of the hotels.
• Assist with basic plumbing, electrical, hydraulic, air conditioning, and mechanical maintenance in accordance with qualifications and competency.
• Maintain the presentation and functionality of external façades, public spaces, and high-traffic areas to the highest standard.
• Undertake painting, patching, and repairs to internal and external surfaces, fixtures, furniture, and equipment.
• Prepare, mix, and apply paints, stains, varnishes, lacquers, and other finishes using appropriate tools and techniques.
• Repair and install wall coverings, carry out caulking and grouting, and complete finishing works to a high standard.
• Conduct routine inspections, identify maintenance issues, and report or rectify defects in a timely manner.
• Follow all Work Health and Safety (WHS) requirements, safe work procedures, and hotel maintenance standards.
• Maintain accurate maintenance records and complete work orders using the hotel’s maintenance management system.
• Collaborate effectively with the Engineering team and other hotel departments to ensure efficient operations and exceptional guest satisfaction.

Descripción del empleo

Accor is hiring a Duty Technician for the Novotel & ibis Sydney on Darling Harbour. You will support maintenance across guest rooms and public areas, ensuring safety, quality, and exceptional guest experiences in a busy flagship hotel.

Join a skilled Engineering Team and contribute to preventative and reactive tasks, basic plumbing and electrical work, and timely fault resolution while upholding WHS standards and accurate record-keeping.