Duty Manager - Mackay Region

Star Group Management; Mackay Regional; Sur place; AUD 55 000 - 75 000; Plein temps

Résumé du poste

Star Group is seeking Duty Manager roles across our Mackay Region venues to lead and motivate teams, oversee shifts, and ensure smooth daily operations.

If you hold a current RMLV, Approved Manager’s Licence, RSA and RSG, and you’re passionate about people and hospitality, this is your opportunity to grow with a leading hospitality group.

Qualifications

• Demonstrated leadership and people management abilities.
• Strong customer service orientation with a guest-first approach.
• Experience supervising hospitality operations and costs.

Responsabilités

• Lead and mentor your team by example during your shift.
• Oversee day-to-day operations and ensure smooth service.
• Manage stock, labour and other operational expenses.
• Reconciling floats and balancing the DTS as part of shift end
• Uphold exceptional customer service standards across venues

Connaissances

Leadership

Customer service

Team mentoring

Operations oversight

Formation

RMLV

Approved Manager’s Licence

RSA

RSG

Description du poste

Star Group, the largest Queensland independent hotel and pub business, where we do things a bit different. If you like to Zig, whilst others Zag, maybe you are the person to join our vibrant hotelfamily.

About the Roles

We are currently hiring for Duty Manager positions across our venues in the Mackay Region.

As a key part of our management team, you'll be responsible for:

• Leading and mentoring your team by example
• Overseeing day-to-day operations during your shift
• Managing stock, labour, and other expenses
• Reconciling floats and balancing the DTS
• Upholding and driving exceptional customer service standards
• Working flexible hospitality hours – including weekends and nights

What You’ll Need

• RMLV
• Approved Manager’s Licence
• RSA
• RSG
• A genuine passion for people and hospitality
• Strong leadership skills and a hands-on approach

Whether you're looking to take the next step as a Duty Manager or build on your leadership experience as an Duty Manager – this is your opportunity to grow with a leading hospitality group.