Duty Manager (Aquatics)

Belgravia Leisure; Australian Capital Territory; Hybrid; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Free facility access

Great career paths and development

Great work / life balance with shifts

Job summary

Belgravia Leisure is seeking enthusiastic Duty Managers to join our team. The Duty Manager’s primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high quality service delivery.

This role requires a leader who can stay calm under pressure, be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure patrons safely enjoy their visit every time.

Qualifications

• Strong leadership experience with the ability to inspire others.
• Good understanding of OHS and public safety within facilities.
• Ability to work mornings, evenings and weekends.
• Current First Aid (Level 2) & CPR Certificate.
• National Police Check.
• Working with Vulnerable People.
• Current Pool Lifeguard Certificate.

Responsibilities

• Coordinate day-to-day operations of the facility with safety and high-quality service delivery.
• Lead and guide staff on shift, up to 30 people.
• Demonstrate outstanding communication with patrons of diverse ages and needs.
• Ensure customer service excellence and a great visit for all patrons.

Skills

Leadership

OHS knowledge

Public safety

Communication

Job description

This job is open for expressions of interest only

• Free facility access
• Great career paths and development with an entrepreneurial organisation
• Enjoy a great work / life balance withmornings, evenings and weekend shifts

This is a great opportunityfor qualified lifeguardswho value water safety andlove working with people,to provide leadership and coaching to our team.

The Role

We are currently looking for enthusiastic, reliable and friendly Duty Managers to join the team. The Duty Manager’s primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high quality service delivery.

This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our patrons safely enjoy their visit every time. You will be managing up to 30 staff at any given time, and will be required to provide excellent leadership and guidance to the staff on shift.

Successful applicants will demonstrate the ability to communicate and interact effectively with patrons that have a diverse range of ages, abilities, cultures and needs. You will also be required to work a minimum of 1 Lifeguard shift per week.

Skills & Attributes:

• Strong leadership experience with an ability to inspire others
• A good understanding of OHS and public safety applications within your facility
• Ability to work mornings, evenings and weekends
• Current First Aid (Level 2) & Current CPR Certificate
• National Police Check
• Working with Vulnerable People
• Current Pool Lifeguard Certificate

The applicant should have minimum of 6-12 months of experience as a pool lifeguard to be considered for this position. Holding a Royal Life Saving Pool Operations certificate is not essential to apply, however must be completed within the first 6 months of employment if successful.

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.