Duty Manager

Penrith City Council; Penrith City Council; On-site; AUD 43,000 - 58,000; Full time

Benefits offered by this job

Free gym and aquatics memberships

Fitness Passport access

Wellbeing programs

Employee Assistance Programs

Ongoing training and career developmen

Job summary

Penrith City Council is seeking Duty Manager-level staff to oversee Aquatics and Leisure venues, ensuring safe, smooth operations and high-quality service. Roles include supervising staff, mentoring, and maintaining compliance across sites such as Ripples Leisure Centre and Penrith.

Positions include temporary part-time and casual shifts with weekend availability; rewards include gym memberships, Fitness Passport, wellbeing programs, and ongoing training.

Qualifications

• Must hold Pool Lifeguard Certificate (Pool Lifeguard Skill Set).
• Lifeguard Licence.
• First Aid and CPR Certificate.
• Pool Plant Operator (Aquatic Technical Operator Skill Set).
• A valid NSW Working with Children Check.

Responsibilities

• Overseeing the day-to-day operations of Aquatics and Leisure venues to ensure smooth, safe, and efficient service delivery.
• Providing excellent customer service and maintaining effective communication with customers and team members.
• Supporting staff through mentoring, coaching, and ongoing training and development.
• Identifying and resolving operational issues, making decisions to improve service and efficiency.
• Contributing ideas and feedback to enhance procedures and the overall running of the department.
• Ensuring compliance with Council policies, legislative requirements, and work health and safety standards.
• Participating in workplace change initiatives and fostering a positive, collaborative team environment.

Skills

Strong leadership

Mentoring

Communication

Customer service

Education

Pool Lifeguard Certificate

Lifeguard Licence

First Aid and CPR Certificate

Pool Plant Operator

NSW Working with Children Check

Job description

Application Close Date: 11:59pm on 15 October 2026

At Penrith City Council, it’s not about having to choose.

Life with us is the best of both worlds.

We currently have the following positions available to join our Venue Operations Team

• Temporary Part Time Positions - shifts across Friday/ Saturday/Sunday - Summer seasonal contracts from October 2026 - April 2027.
• Casual Positions - shifts available as required across 7 days during centre operational hours - Must be available on weekends

Duty Manager shifts are across a variety of hours, ranging from 5am-10pm, including weekend work, and able to work across all venues, including external splash parks within the LGA.

What we offer you

• Salary: from $36.65 per hour + 12% Superannuation
• Working Location : Ripples Leisure Centre, St Marys and Penrith
• The best of both worlds – click here to learn more
• Free gym and aquatics memberships at Ripples St Marys and Penrith
• Access to Fitness Passport
• Access to wellbeing programs and Employee Assistance Programs
• Ongoing training and career development opportunities
• Duty Manager shifts are across a variety of hours, ranging from 5am-10pm, including weekend work, and able to work across all venues, including external splash parks within the LGA.

Here’s what you'll be up to…

• Overseeing the day-to-day operations of Aquatics and Leisure venues to ensure smooth, safe, and efficient service delivery
• Providing excellent customer service and maintaining effective communication with customers and team members
• Supportingstaffthroughmentoring,coaching,andongoingtraininganddevelopment
• Identifyingandresolvingoperationalissues,makingdecisionstoimproveserviceandefficiency
• Contributingideasandfeedbacktoenhanceproceduresandtheoverallrunningofthedepartment
• Ensuring compliance with Council policies, legislative requirements, and work health and safety standards
• Participatinginworkplacechangeinitiativesandfosteringapositive,collaborativeteamenvironment

Who we are (And why you’ll love us)

Penrith is a city on the rise, and our Aquatics and Leisure team is at the heart of promoting health, wellbeing and connection. At council we believe in challenge, growth, support and impact - and we see it in action everyday.

You'll join a team that values collaboration, safety, and professional development, and you will have access to benefits which make work seem less like....work.

Meet our Workforce Areas - Penrith City Council

Check out our Position Description to learn more about this role.

What We Are Looking For

We are after someone who:

• Holds Pool Lifeguard Certificate (Pool Lifeguard Skill Set)
• Lifeguard Licence
• First Aid and CPR Certificate
• Pool Plant Operator (Aquatic Technical Operator Skill Set)
• A valid NSW Working with Children Check
• Strong leadership and mentoring skills, with the ability to coach and support staff
• Abilitytomanagedailyoperations,resolveproblems,andmakeeffectivedecisionsindependently
• Strongcommunicationandinterpersonalskillsforliaisingwithstaff,contractors,andstakeholders
• Commitmenttomaintainingasafe,clean,andcompliantenvironmentinlinewithpoliciesandprocedures
• Abilitytoworkcollaborativelywithinateamandfosterapositiveworkplaceculture

• Pool Lifeguard Certificate (Pool Lifeguard Skill Set)
• Lifeguard Licence
• First Aid and CPR Certificate
• Pool Plant Operator (Aquatic Technical Operator Skill Set)
• A valid NSW Working with Children Check

The must-know bits

You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied.

Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, to progress through the recruitment process.

Ready to make work feel less like… work?

Applicants who do not meet the essential criteria will not be considered.

We’ve got an opportunity, you’ve got talent… Let’s talk.

For more information, contact Lisa Galvin on 4732 8162

Applicants must have the right to live and work in Australia to apply for this position.

Council is a Child Safe Organisation. For more information about this, please see our website.

At Penrith City Council, we believe the best of both worlds means embracing the unique perspectives, backgrounds and experiences that make our City and our organisation vibrant. We are committed to building a workplace where everyone feels valued, respected and supported and welcome applicants from people of all backgrounds, abilities and identities.