Duty Manager

Belgravia Group; Hastings; On-site; AUD 55,000 - 75,000; Full time

Job summary

Belgravia Health & Leisure Group Pty Ltd is seeking a Duty Manager to coordinate daily operations of the Pelican Park Recreation Centre with safety and service in mind.

The role requires strong leadership, excellent communication, and a commitment to customer service for patrons of all ages in a water-related environment. Evening and weekend availability is preferred, with ongoing safety and staff supervision responsibilities.

Qualifications

• Experience leading teams in leisure or aquatic facilities.
• Strong safety mindset and customer-service focus.
• Willingness to obtain required lifeguard and pool certificates.

Responsibilities

• Coordinate day-to-day operations with safety and high-quality service.
• Lead and inspire staff to deliver excellent customer experiences.
• Engage with diverse patrons and ensure safety around the water.

Skills

Leadership

Safety awareness

Communication

Customer service

Energy & enthusiasm

Education

First Aid (Level 2)

CPR Certificate

National Police Check

Pool Lifeguard Certificate

Pool Operations Certificate

Working with Children Check

Job description

26d ago , from Belgravia Health & Leisure Group Pty Ltd

We are currently looking for enthusiastic, reliable and friendly staff member to join our Duty Manager team. This is a fantastic opportunity for someone who is looking to take the next step into a leadership role at Pelican Park Recreation Centr.

The Duty Manager’s primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high quality service delivery.

You will have a passion for safetyaround the water. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence, to ensureour patrons safely enjoy their visit every time.

Successful applicants will demonstrate the ability to communicate and interact effectively with customers that have a diverse range of ages, abilities, cultures and needs.

Skills & Attributes:

• Strong leadership experience with an ability to inspire others
• An understanding of WHS and public safety applications within your facility
• Ability to work mornings, evenings and weekends
• Current First Aid (Level 2) & Current CPR Certificate
• National Police Check
• Current Pool Lifeguard Certificate (or willing to obtain)
• Pool Operations Certificate (or willing to obtain)
• Previous experience and success in a comparable role is not essential but highly regarded

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health, wellness and aquatic environment, we want to hear from you!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.