Dental Assistant & Front Desk Manager (Full-Time)

Burleigh Dentistry; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Healthy work‑life balance

Modern facilities

Job summary

Burleigh Dentistry in Burleigh Waters, QLD, is seeking a Dental Assistant-Nurse and Receptionist/Manager for a full-time role. You will provide chairside support, manage reception duties and help coordinate daily operations to ensure high-quality patient care.

The role combines clinical support with administrative leadership, requires dental assistant/nurse qualification, experience in reception and practice management software, and a professional, team-focused approach.

Qualifications

• Formal qualifications as a Dental Assistant or Dental Nurse, or equivalent experience in a dental practice setting.
• Proven experience working as a dental assistant‑nurse, with strong clinical knowledge and chairside support skills.
• Experience in dental reception, appointment scheduling and patient management.
• Proficiency in dental practice management software and computer systems.
• Strong organisational and multitasking abilities, with the capacity to manage competing priorities.
• Excellent communication skills, both written and verbal, with a professional and friendly demeanour.
• Demonstrated commitment to infection control, sterilisation protocols and workplace safety standards.
• Ability to work effectively as part of a small team in a fast-paced clinical environment.
• Customer service experience with a patient-focused approach.
• Reliability, integrity and a proactive attitude towards continuous improvement.
• Preferred: Experience in a supervisory or management capacity within a healthcare or dental setting.

Responsibilities

• Provide comprehensive chairside support to dentists during patient treatments, including instrument passing, patient management and clinical assistance.
• Maintain sterilisation and infection control protocols, ensuring all instruments and equipment meet stringent dental practice standards.
• Prepare treatment rooms, set up clinical equipment and ensure adequate supplies are available for daily operations.
• Manage patient reception duties, including greeting patients, scheduling appointments and maintaining accurate patient records.
• Handle telephone and email communications professionally, responding to patient enquiries and managing appointment bookings.
• Oversee practice administration, including billing, invoicing and maintenance of patient documentation systems.
• Coordinate with dental team members to ensure seamless patient flow throughout the day.
• Assist with practice management responsibilities, including stock ordering, inventory management and general administrative tasks.
• Maintain a clean, organised and professional reception area and clinical environment.
• Provide exceptional customer service and support to ensure patient satisfaction and practice reputation.

Skills

Chairside support

Infection control

Customer service

Communication

Multitasking

Education

Dental Assistant/Nurse qualification

Tools

Dental practice management software

Job description

Burleigh Dentistry in Burleigh Waters, QLD, is seeking a Dental Assistant-Nurse and Receptionist/Manager for a full-time role. You will provide chairside support, manage reception duties and help coordinate daily operations to ensure high-quality patient care.

The role combines clinical support with administrative leadership, requires dental assistant/nurse qualification, experience in reception and practice management software, and a professional, team-focused approach.