Driving Examiner

Department of Customer Services, Open Data and Small and Family Business; Ipswich City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

12.75% employer superannuation

Annual leave loading

Job summary

Department of Customer Services, Open Data and Small and Family Business – Ipswich QLD is seeking Driving Examiners to assess licence applicants with professional feedback and a strong focus on customer service. You will work with diverse people and help deliver safe, meaningful outcomes for Queensland roads.

No prior Driving Examiner experience is required as comprehensive paid training and ongoing support are provided.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to assess licence applicants with sound judgement.
• Commitment to community safety and high standards of professionalism.

Responsibilities

• Assess licence applicants and provide professional feedback.
• Deliver a positive customer experience and clear guidance.
• Contribute to road safety outcomes across Queensland.

Skills

Customer service

Communication

Judgement

Professionalism

Attention to detail

Community safety

People skills

Tools

Open C (manual) Queensland driver licence

Job description

Department of Customer Services, Open Data and Small and Family Business – Ipswich QLD

Join the team behind 195,000+ Driving Assessment Every Year

Every year, Driving Examiners support more than 195,000 Queenslanders take an important step towards independence by obtaining a driver licence. As part of this important journey, you'll help customers achieve a significant life milestone while contributing to safer roads and stronger communities.

As a Driving Examiner, you'll combine customer service, communication and sound judgement to assess licence applicants, provide professional and constructive feedback, and deliver a positive customer experience. You'll work with people from diverse backgrounds and play an important role in supporting road safety outcomes across Queensland.

No previous Driving Examiner experience is required. We provide comprehensive paid training and ongoing support to develop the skills needed to succeed in the role.

Flexible full-time and part-time opportunities are available across a range of Queensland locations.

What You’ll Bring

We're looking for people who:

• Enjoy working with and supporting others.
• Deliver excellent customer service.
• Communicate effectively with a diverse range of customers.
• Exercise sound judgement and make fair decisions.
• Demonstrate professionalism, integrity and attention to detail.
• Have a strong commitment to community safety.

You may come from customer service, education, administration, emergency services, retail, transport, defence, hospitality or another people-focused profession. You may also be returning to the workforce or looking for a meaningful career change. What matters most is your ability to connect with people and contribute to positive customer outcomes.

Mandatory Requirements

• Hold a current Open C (manual) Queensland driver licence (or equivalent Australian licence)
• Have held your Open C licence for at least 12 months
• Higher licence classes will be highly regarded including HR (Heavy Rigid), HC (Heavy Combination) and R (motorcycle) classes.
• Meet the requirements of criminal history and traffic history checks

Why Join Us?

• Meaningful work that contributes directly to safer Queensland communities.
• Comprehensive paid training and ongoing development.
• Career progression opportunities within the Queensland Government.
• Flexible, supportive and inclusive team environment.
• Attractive employment benefits, including 12.75% employer superannuation and annual leave loading.

We welcome applications from women, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and those seeking flexible work arrangements.

195,000+ assessments. One important mission. Safer roads for Queensland.

Applications will remain current for a period of 12 months.

Job Ad Reference: QLD/701456/26

Closing Date: Tuesday, 29th September 2026