Driving Examiner

Department of Customer Services, Open Data and Small and Family Business; Emerald; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive training

Flexible hours

Superannuation 12.75%

Job summary

Department of Customer Services, Open Data and Small and Family Business – Emerald QLD is recruiting Driving Examiners to assess driver licence applicants and provide constructive feedback. You will support a positive customer experience while promoting road safety across Queensland.

No prior Driving Examiner experience is required as comprehensive paid training and ongoing development are provided. Flexible full-time and part-time opportunities are available across Queensland locations.

Qualifications

• No previous Driving Examiner experience required; training provided.
• Role supports safe road outcomes and high-quality customer service.
• Mandatory driver licence checks and compliance requirements.

Responsibilities

• Assess licence applicants and provide constructive feedback.
• Deliver a positive customer experience and clear guidance.
• Exercise sound judgement to make fair licensing decisions.

Skills

Customer service

Communication

Judgement

Professionalism

Community safety

Job description

Department of Customer Services, Open Data and Small and Family Business – Emerald QLD

Join the team behind 195,000+ Driving Assessment Every Year

Every year, Driving Examiners support more than 195,000 Queenslanders take an important step towards independence by obtaining a driver licence. As part of this important journey, you'll help customers achieve a significant life milestone while contributing to safer roads and stronger communities.

As a Driving Examiner, you'll combine customer service, communication and sound judgement to assess licence applicants, provide professional and constructive feedback, and deliver a positive customer experience. You'll work with people from diverse backgrounds and play an important role in supporting road safety outcomes across Queensland.

No previous Driving Examiner experience is required. We provide comprehensive paid training and ongoing support to develop the skills needed to succeed in the role.

Flexible full-time and part-time opportunities are available across a range of Queensland locations.

What You'll Bring

• Enjoy working with and supporting others.
• Deliver excellent customer service.
• Communicate effectively with a diverse range of customers.
• Exercise sound judgement and make fair decisions.
• Demonstrate professionalism, integrity and attention to detail.
• Have a strong commitment to community safety.

You may come from customer service, education, administration, emergency services, retail, transport, defence, hospitality or another people-focused profession. You may also be returning to the workforce or looking for a meaningful career change. What matters most is your ability to connect with people and contribute to positive customer outcomes.

Mandatory Requirements

• Hold a current Open HR (Heavy Rigid) class Queensland driver licence (or equivalent Australian licence) for minimum of 12 months.
• Higher licence classes will be highly regarded including HC (Heavy Combination) and R (motorcycle) classes.
• Meet the requirements of criminal history and traffic history checks.

Why Join Us?

• Meaningful work that contributes directly to safer Queensland communities.
• Comprehensive paid training and ongoing development.
• Career progression opportunities within the Queensland Government.
• Flexible, supportive and inclusive team environment.
• Attractive employment benefits, including 12.75% employer superannuation and annual leave loading.

We welcome applications from women, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and those seeking flexible work arrangements.

Ready to Make a Difference?

195,000+ assessments. One important mission. Safer roads for Queensland.

Applications will remain current for a period of 12 months.

Job Ad Reference: QLD/701430/26

Closing Date: Tuesday, 29th September 2026