Domestic Assistant Home and Community

Bolton Clarke; Mackay Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Queensland is seeking a Domestic Assistant to support residents with daily living activities in our aged care homes and home care services. You will follow personalised care plans and work with senior staff to maintain comfort and dignity.

This role focuses on companionship, light domestic duties, and assisting with outings and appointments, while maintaining records and reporting changes in residents’ conditions.

Qualifications

• Ability to follow care plans and recordkeeping.
• Willingness to work with seniors and teamwork.

Responsibilities

• Follows care plans for residents under supervision.
• Assists with daily living tasks, beds, and tidying to keep environments clean.
• Provides companionship and emotional support.
• Monitors changes and reports to senior staff.
• Maintains up-to-date records and logs of care.
• Assists with medication reminders as prescribed and safety protocols.

Skills

Compassion

Empathy

Communication

Observation skills

Job description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Domestic Assistant is responsible for following personalised care plans to meet customers' individual needs and supporting senior staff as needed. The role reports changes in customers' conditions to senior staff and assists with making beds and tidying rooms. They help customers by accompanying them on outings, assisting with shopping, and coordinating appointments.

Responsibilities:

• Follows personal care plans for customers to ensure their individual needs are met effectively. Works under the supervision of more senior personal care service employees.
• Performs domestic duties such as laying out clothes and making beds, tidying rooms etc. to maintain a clean and organised environment.
• Focuses on customers and residents using person centered approach, demonstrates values of patience, empathy and listening and respects the customer's diverse and unique needs.
• Maintains accurate and up-to-date records of customer's care, including daily logs, incident reports, and care plans.
• Identifies and reports changes in customers' circumstances and capacity to more senior staff members, monitors and record customers' vital signs and assists with medication management, including reminders and administration as prescribed.
• Provides emotional support and companionship to customer's, engaging in conversations and activities to promote mental well-being and encourages them to participate in recreational and social activities.
• Assists customers with their day-to-day tasks, accompanies them on outings to provide support and companionship, helps them with shopping to meet their personal needs etc.
• Manages the safety and well-being of customer's by following protocols and emergency procedures and adheres to confidentiality and privacy regulations regarding personal information.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.