Unqualified Personal Care Worker

RSL Care RDNS Limited; Toowoomba Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Work-life balance

Career progression

Salary packaging

Private health insurance

Employee Assistance Program

Job summary

Bolton Clarke is seeking a Domestic Assistant to support Home & Community Care services. You will follow personalised care plans, perform domestic duties, assist with meals, shopping, appointments and outings, and provide companionship while prioritising empathy and safety.

You will work under supervision and contribute to a respectful, caring environment for older Australians. The role supports a diverse team with strong clinical and allied health input, offering flexible shifts and

Qualifications

• Ability to follow personalised care plans to meet customers’ needs.
• Maintain accurate and up-to-date records of customer care and daily logs.

Responsibilities

• Follow personalised care plans to meet customers’ individual needs.
• Support senior staff and perform domestic duties to maintain a clean, safe home environment.
• Assist with meal preparation, shopping, appointments and outings for customers.
• Provide emotional support and companionship to promote wellbeing.
• Record changes in customers’ condition and monitor vital signs as directed.

Skills

Empathy

Patience

Teamwork

Attention to detail

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. The Domestic Assistant is responsible for following personalised care plans to meet customers’ individual needs and supporting senior staff as needed. The role reports changes in customers’ conditions to senior staff, making beds, and tidying rooms. They help customers by accompanying them on outings, assisting with shopping, and coordinating appointments.

About this location:

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Responsibilities:

• Follows personal care plans for customers to ensure their individual needs are met effectively.
• Works under the supervision of more senior personal care service employees.
• Meal preparation, bed making, dusting and wiping, spot cleaning of customer homes including but not limited to cleaning kitchens and bathrooms, cleaning toilets, cleaning windows, sweeping, vacuuming and mopping floor.
• Performs domestic duties such as laying out clothes, making beds and tidying rooms etc. to maintain a clean and organised environment.
• Focuses on customers and residents using person centered approach, demonstrates values of patience, empathy and listening and respects the customer’s diverse and unique needs.
• Maintains accurate and up-to-date records of customer’s care, including daily logs, incident reports, and care plans.
• Identifies and reports changes in customers’ circumstances and capacity to more senior staff members, monitors and record customers’ vital signs and assists with medication management, including reminders and administration as prescribed.
• Provides emotional support and companionship to customer’s, engaging in conversations and activities to promote mental well-being and encourages them to participate in recreational and social activities.
• Assists customers with their day-to-day tasks, accompanies them on outings to provide support and companionship, helps them with shopping to meet their personal needs etc.
• Manages the safety and well-being of customers by following protocols and emergency procedures and adheres to confidentiality and privacy regulations regarding personal information.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Ashley Hurman ([e-mail])

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.