Domestic Assistance - Community Support Worker - Central Coast

Just Better Care; Gosford; On-site; AUD 50,000 - 59,000; Part time

Job summary

Just Better Care Central Coast is seeking Community Support Workers to provide compassionate in-home domestic assistance, social support, and transport across the Central Coast and Lake Macquarie. You will work with customers in their homes, following individual support plans, building relationships and reporting changes in wellbeing to the office.

The role includes light cleaning, laundry, meal prep, companionship, and accompanying clients to activities and appointments.

Qualifications

• Experience in domestic assistance or community care is advantageous.
• Formal care qualification not essential, training provided.
• Knowledge of safe cleaning practices and willingness to pursue a care qualification.
• NDIS Worker Screening Clearance or relevant background check may be required.

Responsibilities

• Provide light household cleaning, including floors, bathrooms and kitchens.
• Assist with laundry, ironing and meal preparation.
• Offer companionship and social support, including accompanying customers to social activities.
• Provide transport and practical support for shopping and medical appointments.
• Follow each customer’s support plan and Just Better Care procedures, report concerns to the office.
• Use safe manual handling and infection-control practices, and complete visit documentation accurately.

Skills

Compassionate care

Reliability

Clear communication

Driving (licence)

Education

Certificate III in aged care

First Aid certificate

Job description

Domestic Assistance - Community Support Worker - Central Coast

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 20 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.

Our friendly, compassionate and experienced team makes this possible. As part of the Just Better Care Central Coast team, you will be supported by the local office team based in Gosford. Just Better Care Central Coast is locally family owned and operated and has been supporting the Coast for over 20 years!

We are looking for team members across the Central Coast and Lake Macquarie from Patonga to Gwandalan. Ideally you are available in the morning or evening or both. Please contact us to find out more.

Join Just Better Care Central Coast and support people to live safely and comfortably in their own homes. We are looking for caring, reliable people to provide practical help around the home, along with friendly social support and transport to everyday activities.

Meaningful one-to-one support in customers' homes

A varied role combining domestic assistance, social support and transport

A supportive team, with training provided for the role

About the role:

You will work with customers in line with their individual support plans, helping them maintain their independence, dignity and connection with the community. You will build respectful relationships, notice and report changes in a customer’s wellbeing, and keep visit records up to date.

Competitive and above award casual pay rates i.e. Monday-Friday 6am-8pm pay rates starting at between $36.08-$43.03 (Non Cert), $1.10 per km (Transport Supporting Clients). Additional penalties/allowances also paid including some travel time and broken shifts. Possible opportunity to move to permanent part time employment in the future.

Duties and responsibilities include:

Provide light household cleaning, including floors, bathrooms and kitchens, making beds, changing linen and taking out rubbish.

Assist with laundry, ironing and meal preparation.

Offer companionship and social support, including accompanying customers to social activities.

Provide transport and practical support for shopping and grocery trips, and travel to medical appointments.

Follow each customer’s support plan and Just Better Care procedures, and promptly share concerns, hazards or changes with the office team.

Use safe manual handling, hygiene and infection-control practices, and complete visit documentation accurately.

About You:

You are considerate, dependable and respectful, and understand the importance of helping people retain choice and independence. You can work on your own in customers' homes while staying connected with the wider team. You communicate clearly, take feedback well and are comfortable with the physical tasks involved in light domestic assistance, such as standing, bending, reaching and lifting safely.

Current Australian driver's licence and a reliable, registered and insured vehicle.

NDIS Worker Screening Clearance or relevant criminal record check.

Current First Aid certificate and CPR.

Smartphone with internet access and the ability to use a mobile app for visit records after training.

Proof of your right to work in Australia.

Experience and Training:

Previous experience in domestic assistance, cleaning, community care, aged care or disability support is an advantage, but a formal care qualification is not essential for this role. Knowledge of safe cleaning practices and a willingness to work towards a Certificate III in aged care or disability care are desirable. Training and guidance will be provided for the duties you undertake.