Dog Groomer | Rosebud

Petstock Group; Melbourne; On-site; AUD 32,000 - 47,000; Full time

Job summary

Petstock Group is launching a brand-new grooming salon that invites you to grow your career while building your own client base on a busy Petstock site. You will work with a supportive store team of up to 20 colleagues and have the chance to shape the customer experience in a dynamic environment.

As a groomer, you will deliver full grooming services, maintain high safety and hygiene standards, and collaborate with the Store Manager to meet sales targets and support marketing efforts.

Qualifications

• Experience in professional dog grooming.
• Ability to create and embed strong safety practices throughout the salon and store.
• Demonstrated experience in handling and working with live animals.
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.

Responsibilities

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and clipping.
• Provide a positive and memorable grooming experience for all customers and their dogs.
• Coordinate the grooming salon and clients with the Store Manager.
• Make client bookings.
• Assist store shop floor team and deliver exceptional customer service.
• Maintain salon presentation and oversee stock management.
• Work with Store Manager to meet member program targets and expectations.
• Support local marketing opportunities and recruitment referrals.
• Work with the team to achieve and exceed sales targets.
• Maintain a strong safety mindset within the team.

Skills

Dog grooming experience

Safety practices

Live animals handling

Breed clipping knowledge

Communication skills

Team collaboration

Attention to detail

Job description

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Join our brand new salon and be part of an exciting new chapter with Petstock. Featuring a purpose-built salon with brand-new equipment and a dedicated external salon entrance, this is a unique opportunity to build your own clientele through a busy Petstock site while working alongside a large and supportive store team of up to 20 team members. Help shape the customer experience, contribute to a positive salon culture, and grow your career within a passionate team.

Your Next Grooming Adventure Starts Here

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping
• Provide a positive and memorable grooming experience for all customers and their dogs
• Coordinate the grooming salon and clients in conjunction with the Store Manager
• Make client bookings
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions
• Maintain a consistently high standard of salon presentation and oversee stock management
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met
• Proactively support local marketing opportunities and recruitment referral programs
• Work with the team to achieve and exceed sales targets
• Maintain a strong safety mindset with commitment to create a culture of safety within your team

Does This Sound Like You?

• Experience in professional dog grooming
• Qualification in Grooming preferred, but not essential
• Ability to create and embed strong safety practices throughout the salon and store
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge
• Physically fit, with the ability to lift heavy animals as required
• Demonstrated experience in handling and working with live animals
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members
• Strong attention to detail

Follow us on LinkedIn to keep up to date on life across our various brands - http://www.linkedin.com/company/petstock

In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.