Dog Groomer | Rosebud

Petstock Rosebud Pty Ltd; Melbourne; On-site; AUD 34,000 - 55,000; Full time

Job summary

Petstock Rosebud Pty Ltd in Melbourne invites a skilled dog groomer to join a brand-new salon. You’ll provide full grooming services, build your own client base on-site, and work with a supportive store team of up to 20 associates.

You’ll maintain high grooming standards, safety practices, and positive customer experiences while hitting grooming KPIs and contributing to local marketing efforts. Experience and a grooming qualification are valued.

Qualifications

• Experience in professional dog grooming.
• Grooming qualification preferred, but not essential.
• Ability to embed strong safety practices throughout the salon and store.
• Knowledge of breed clips and grooming styles.

Responsibilities

• Provide full grooming services for a variety of breeds.
• Coordinate the grooming salon and clients with the Store Manager.
• Make client bookings and assist store team with high-quality service.
• Maintain salon presentation and oversee stock management.
• Work with the team to achieve sales targets and uphold safety culture.

Skills

Dog grooming

Customer service

Team collaboration

Safety practices

Communication

Education

Grooming qualification preferred

Job description

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Join our brand new salon and be part of an exciting new chapter with Petstock. Featuring a purpose-built salon with brand-new equipment and a dedicated external salon entrance, this is a unique opportunity to build your own clientele through a busy Petstock site while working alongside a large and supportive store team of up to 20 team members. Help shape the customer experience, contribute to a positive salon culture, and grow your career within a passionate team.

Your Next Grooming Adventure Starts Here

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping
• Provide a positive and memorable grooming experience for all customers and their dogs
• Coordinate the grooming salon and clients in conjunction with the Store Manager
• Make client bookings
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions
• Maintain a consistently high standard of salon presentation and oversee stock management
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met
• Proactively support local marketing opportunities and recruitment referral programs
• Work with the team to achieve and exceed sales targets
• Maintain a strong safety mindset with commitment to create a culture of safety within your team

Does This Sound Like You?

• Experience in professional dog grooming
• Qualification in Grooming preferred, but not essential
• Ability to create and embed strong safety practices throughout the salon and store
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge
• Physically fit, with the ability to lift heavy animals as required
• Demonstrated experience in handling and working with live animals
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members
• Strong attention to detail