District Support Officer

State of Victoria; City of Wodonga; Hybrid; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Hybrid work options

Health/Wellbeing programs

Parental leave

Employee discounts

Staff support programs

Job summary

Country Fire Authority (CFA) in Wodonga is seeking a motivated entry-level administrator to support customer service, administration, and inventory tasks within a fast-paced team. You will provide high-quality service to internal and external stakeholders, manage documents, minutes, and meetings, and assist with stores and purchasing using SAP and RMS.

Part-time and full-time applications are welcome. This role offers development opportunities within CFA, with hybrid work options and a

Qualifications

• Enthusiastic and eager to learn with strong organisation and attention to detail.
• Experience in administration and customer service.
• Experience with stores, warehousing or inventory management highly regarded.
• Ability to work in a fast-paced team and manage multiple tasks.
• Public sector experience advantageous.
• Part-time and full-time applications will be considered.

Responsibilities

• Provide high-quality customer service to internal and external stakeholders.
• Perform general administrative and office support duties.
• Prepare documents including letters, memos, reports, presentations, minutes and briefing notes.
• Take minutes, diary management and meeting coordination.
• Coordinate meetings, agendas, venue bookings and catering.
• Maintain records, data entry and SAP/RMS data updates.
• Liaise with suppliers to obtain quotes and coordinate purchasing.
• Assist with stores duties including stock management and receiving goods.
• Build relationships with stakeholders and support incident management as needed.

Skills

Customer service

Organisational skills

Attention to detail

Teamwork

Communication

Data entry

SAP

RMS

Tools

SAP

RMS

Job description

• Job Function: Administration / Secretarial
• Work Type: Ongoing - full time or part time

About this role

• Location District 24 Wodonga
• Full Time Ongoing Part time applications will be considered

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

This is a fantastic entry-level opportunity for a motivated all-rounder who enjoys variety in their day and takes pride in providing exceptional customer service to the community. Working within the emergency services sector, you will be part of a positive, supportive and close-knit team while gaining valuable experience across administration, customer service and inventory management functions.

This is an exciting opportunity to commence or further develop your career with the CFA, with excellent opportunities for ongoing growth and development.

Key responsibilities include:

• Providing high-quality customer service to internal and external stakeholders.
• General administrative and office support duties.
• Preparing documents including letters, memos, reports, presentations, minutes and briefing notes.
• Minute taking, diary management and meeting coordination.
• Coordinating meetings including scheduling, agenda preparation, venue bookings and catering requirements.
• Records administration and data entry.
• Database and systems coordination.
• Liaising with suppliers to obtain quotes and coordinate purchasing requirements.
• Maintaining and updating stores and financial information within CFA systems including SAP and RMS.
• Accounts payable administration.
• Adhoc Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling & tracking.
• Building effective working relationships with a broad range of internal and external stakeholders.
• Opportunities to participating in Incident Management support roles appropriate to experience and qualifications.

About You

You are enthusiastic, motivated and eager to learn, with strong organisational skills and excellent attention to detail. You will enjoy working in a fast-paced team environment and be comfortable managing a variety of tasks.

Previous administration experience is desirable, and experience with stores, warehousing or inventory management functions would be highly regarded. You will also demonstrate:

• Strong written and verbal communication skills.
• Sound computer and data entry skills.
• The ability to work proactively with minimal supervision.
• A commitment to teamwork and customer service.
• The ability to interact professionally with people at all levels.

Experience working in the public sector and exposure to SAP finance systems would be advantageous. Part time and full time applications will be considered

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

Please Note: Interviews for shortlisted candidates will take place on Friday 2 nd October at the District Office in Wodonga

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.You can view our Privacy Statement here . For access and correction of the information we have collected, contact [e-mail]