Brigade Admin Support Officer

Country Fire Authority (CFA); City of Wodonga; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Hybrid work options

Paid parental leave

Generous leave provisions

Wellbeing programs

Employee discounts

Job summary

The Country Fire Authority (CFA) in Wodonga is seeking a Brigade Administrative Support Officer on a full-time fixed-term basis. This role provides high-level customer service and administrative support to the Brigade, its volunteers, and the local community, aligning with CFA's strategic goals.

Flexibility to after-hours work and travel up to two hours from Wodonga is required; responsibilities include coordinating administration for brigade activities, recruitment support, and ensuring

Qualifications

• Experience working in a volunteer environment.
• Strong administrative and information management capabilities.
• Excellent written and verbal communication skills.
• Ability to work with limited supervision and meet deadlines.
• Experience or qualifications relevant to meeting the requirements of this position.
• Willingness to participate in Incident Management support roles.

Responsibilities

• Provide day-to-day administrative support to Brigade Management Teams.
• Prepare documents, maintain records, and enter data using CFA systems.
• Stay up to date with CFA procedures, policies and regulations.
• Handle private and sensitive information in line with CFA privacy requirements.
• Support brigade activities including recruitment, retention, grants and fleet management.
• Assist with PPE replacements and coordinate collection/delivery of supplies.
• Ensure brigades have updated templates and submit maintenance requests for approvals.
• Attend brigade meetings, events and training, including after hours.
• Possible Incident Management support role based on experience.

Skills

Administrative support

Written & verbal comms

Volunteer environment

Data entry

Privacy & information mgmt

Tools

CFA systems

Job description

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

This is a great full-time opportunity with the CFA. A challenging and varied fixed term role is available in District 24, Wodonga.

The Brigade Administrative Support Officer provides high-level customer service and administrative support to the assigned Brigade, its volunteers, and the community, in line with CFA's strategic goals.

Please noteflexibility to after-hours work and some travel of up to two hours from Wodonga (vehicle provided) is a requirement of the position.

Administration:

• Provide day-to-day administrative support to Brigade Management Teams to help them deliver services to volunteers across District 24
• Complete general administrative tasks such as preparing documents, maintaining records, and entering data using CFA systems.
• Stay up to date with CFA Standing Operating Procedures, EMV Joint Standing Operational Procedures, and relevant CFA policies, procedures, and regulations.
• Handle private and sensitive information in line with CFA and Victorian Government privacy and information management requirements.
• Provide administrative support to Brigade Management Teams and volunteer brigades, including recruitment, retention, and general operations in line with the EBA and position description.
• Support administration for brigade activities, including asset purchases and sales, fundraising, grants, and fleet management, acting as the liaison with CFA.
• Assist with the replacement of Personal Protective Clothing and Equipment and coordinate collection and delivery of operational supplies from District stores.
• Ensure brigades have correct templates, stay updated on CFA administrative requirements, and submit building maintenance requests with appropriate approvals.
• Support pre-season readiness activities and audits to ensure brigades are operationally prepared for the Fire Danger Period.
• Attend brigade meetings, events, and training sessions as required, including after hours.
• On occasion may participate in Incident Management support roles appropriate to experience and qualifications.

Community Liaison:

• Help brigades access fire safety publications and information through Community Engagement Coordinators.
• Support brigades' participation in local Community Safety events.
• Assist brigades with setting up and managing social media

About You

• Experience and understanding of working within a volunteer environment.
• Demonstrate knowledge and experience in modern administrative and information management.
• Demonstrate excellent written and verbal communication skills.
• Demonstrate capacity to work with limited supervision and delivery within required time frames.
• Experience or qualifications relevant to meeting the requirements of this position are essential.
• Be prepared on occasion to participate in Incident Management support roles appropriate to experience and qualifications.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email o

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact ***********@cfa.vic.gov.au

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