District Support Officer

Country Fire Authority (CFA); City of Wodonga; Hybrid; AUD 48,000 - 72,000; Full time

Benefits offered by this job

Meaningful Purpose

Work-Life Balance

Hybrid work options

Emergency discounts

Wellbeing programs

Member Assistance

Job summary

The Country Fire Authority (CFA) in Victoria is seeking an entry-level administrator to provide essential support across administration, customer service and inventory management. You will join a collaborative team, handle documentation, records and data entry, and assist with meetings and procurement.

Role offers part-time or full-time options with hybrid work arrangements. Prior stores/warehousing experience and SAP/RMS familiarity are advantageous for success in this role.

Qualifications

• Previous administration experience is desirable.
• Experience with stores, warehousing or inventory management would be highly regarded.
• Experience in the public sector and exposure to SAP finance systems would be advantageous.

Responsibilities

• Providing high-quality customer service to internal and external stakeholders.
• General administrative and office support duties.
• Preparing documents including letters, memos, reports, presentations, minutes and briefing notes.
• Minute taking, diary management and meeting coordination.
• Coordinating meetings including scheduling, agenda preparation, venue bookings and catering requirements.
• Records administration and data entry.
• Database and systems coordination.
• Liaising with suppliers to obtain quotes and coordinate purchasing requirements.
• Maintaining and updating stores and financial information within CFA systems including SAP and RMS.
• Accounts payable administration.
• Adhoc Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling & tracking.
• Building effective working relationships with a broad range of internal and external stakeholders.
• Opportunities to participating in Incident Management support roles appropriate to experience and qualifications.

Skills

Written and verbal communication

Data entry

Proactive work style

Teamwork and customer service

Interacting with stakeholders

Tools

SAP

RMS

Job description

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

This is a fantastic entry-level opportunity for a motivated all-rounder who enjoys variety in their day and takes pride in providing exceptional customer service to the community. Working within the emergency services sector, you will be part of a positive, supportive and close-knit team while gaining valuable experience across administration, customer service and inventory management functions.

This is an exciting opportunity to commence or further develop your career with the CFA, with excellent opportunities for ongoing growth and development.

Key responsibilities include:

• Providing high-quality customer service to internal and external stakeholders.
• General administrative and office support duties.
• Preparing documents including letters, memos, reports, presentations, minutes and briefing notes.
• Minute taking, diary management and meeting coordination.
• Coordinating meetings including scheduling, agenda preparation, venue bookings and catering requirements.
• Records administration and data entry.
• Database and systems coordination.
• Liaising with suppliers to obtain quotes and coordinate purchasing requirements.
• Maintaining and updating stores and financial information within CFA systems including SAP and RMS.
• Accounts payable administration.
• Adhoc Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling & tracking.
• Building effective working relationships with a broad range of internal and external stakeholders.
• Opportunities to participating in Incident Management support roles appropriate to experience and qualifications.

About You

You are enthusiastic, motivated and eager to learn, with strong organisational skills and excellent attention to detail. You will enjoy working in a fast-paced team environment and be comfortable managing a variety of tasks.

Previous administration experience is desirable, and experience with stores, warehousing or inventory management functions would be highly regarded. You will also demonstrate:

• Strong written and verbal communication skills.
• Sound computer and data entry skills.
• The ability to work proactively with minimal supervision.
• A commitment to teamwork and customer service.
• The ability to interact professionally with people at all levels.

Experience working in the public sector and exposure to SAP finance systems would be advantageous. Part time and full time applications will be considered

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

Please Note: Interviews for shortlisted candidates will take place on Friday 2nd October at the District Office in Wodonga

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email ***********@cfa.vic.gov.au