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NSW Rural Fire Service is seeking a District Administration Officer to support day-to-day district operations, ensure efficient processes, and provide high-quality customer service to staff, volunteers and the community.
You will manage records, coordinate meetings, and assist with reporting while maintaining confidentiality and accuracy in a dynamic emergency services environment.
Why not reach out to our role expert, Michael Robinson,District Manager, for a confidential chat on 0428 634 ***, or email***************@rfs.nsw.gov.au.
We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.
The District Administration Officer plays a pivotal role in supporting the day to day operations of the district, ensuring administrative processes run efficiently and effectively. As the first point of contact for many stakeholders, this role provides high quality customer service and administrative support to staff, volunteers and the community. Working in a dynamic emergency services environment, the successful candidate will coordinate a range of administrative activities, manage records and systems, support meetings and reporting requirements, and contribute to the effective delivery of district services. This is an excellent opportunity for a motivated and organised professional who enjoys working collaboratively, takes pride in delivering exceptional support, and wants to make a meaningful contribution to the communities served by the NSW Rural Fire Service.
The ideal candidate for the District Administration Officer role is a highly organised and customer-focused professional with strong administrative skills and a genuine appreciation for working within a volunteer based emergency service environment. They will be capable of managing a broad range of administrative functions, including records management, correspondence, meeting coordination and customer enquiries, while maintaining accuracy, confidentiality and attention to detail. The successful candidate will possess excellent communication and interpersonal skills, allowing them to build effective relationships with staff, volunteers, community members and external stakeholders. They will demonstrate initiative, sound judgement, and the ability to prioritise competing tasks in a fast paced environment, while remaining adaptable and resilient during periods of heightened operational activity. A commitment to teamwork, continuous improvement and delivering high quality service to support operational and community outcomes will be essential to success in this role
Candidates are encouraged to prepare their applications independently to ensure they accurately reflect their skills and experience. The Rural Fire Service values authentic, original responses that reflect individual perspectives and alignment with its values and priorities. Skills, knowledge, and capability will be assessed and verified through the capability assessment process.
Please submit your application no later than 11:55pm Thursday 19 November 2026.
This may not be the role for you, however you can check out other vacancies in the RFShere, or consider volunteering with your local Brigade.
Learn more about how RFS members support communities across NSW below