Operational Officer Level 2

NSW Rural Fire Service; Quirindi; On-site; AUD 104,000 - 115,000; Full time

Benefits offered by this job

4 weeks annual leave

MAP access

Salary packaging

Agreed absence leave day

Professional development

Fitness Passport

Job summary

NSW Rural Fire Service is seeking an Operational Officer (OpO) for the Liverpool Range District in Quirindi. This full-time role offers a 35-hour week, a base salary of AUD 104,323–AUD 115,110 per year, plus 12% superannuation.

The OpO Program aims to build a mobile, agile workforce across NSW to protect communities from bushfires and emergencies. The role involves coordinating field operations, supporting volunteers and staff, and collaborating with partner agencies.

Qualifications

• Volunteer or emergency services experience is required.
• Fundamental risk management knowledge is needed.
• Field operational coordination experience is expected.

Responsibilities

• Support volunteers, staff and partner agencies to prepare communities for bushfires and emergencies.
• Contribute to operational procedures, service standards and risk reduction initiatives.
• Provide practical, timely advice and maintain essential systems for service delivery.

Skills

Volunteer experience

Emergency services experience

Risk management

Field operations coordination

Fire mitigation

Learning agility

Team mentoring

Customer service

Education

RFS Level 2 Principal/Assistant IMT

Certificate IV in a relevant discipline

Job description

If you are interested in working for a highly regarded emergency service agency and supporting local communities, a role in our OpO Program could be for you!

The Rural Fire Service (RFS) is the lead agency for bush fire management and mitigation in NSW. Fighting fires and protecting the community from emergencies is what we do!

The Operational Officer (OpO) Program is a RFS initiative to create and encourage a mobile and agile workforce across the state. The program is a unique opportunity to gain experience in a wide range of RFS activities in district and regional roles, as well as other specialised sections across the organisation. The role provides a broad range of services in a team environment that lead to better protection of the community from bush fires and other emergencies.

This opportunity offers:

• Ongoing employment
• Full time role & 35 hour working week
• Attractive annual salary $104,323 - $115,110 p.a. plus 12% superannuation
• Location: Quirindi, Liverpool Range District

Looking for more information?

Why not reach out to our role expert, Paul McGrath, District Manager,for a confidential chat on 0414822***.

What you’ll be doing:

Work as part of the Liverpool RangeDistrict team supporting volunteers, staff, and partner agencies to ensure communities are prepared, capable, and ready to respond to bushfires and other emergencies. You will contribute to operational procedures, service standards, and risk reduction initiatives, provide practical and timely advice, and maintain essential systems to support effective service delivery. This role requires collaboration, sound judgement, and reliability within a volunteer-based emergency service, offering meaningful and varied work that makes a genuine impact.

To thrive in this role, you will have:

• Have volunteer and/or emergency services experience and an understanding of risk management principles and safety systems
• Have field operational coordination experience
• Have an understanding and experience with fire mitigation
• Have the desire and ability to learn new skills and qualifications
• Support operational activity including support of other agencies
• Have the ability to build the capability of small teams, beyond incident attendance (e.g. mentoring, knowledge transfer)
• Provide excellent customer service to our communities and highly valued volunteer members

To be considered for these opportunities, you will need to provide evidence of:

• RFS Level 2 Principal or Assistant IMT Qualification
• Certificate IV in a relevant discipline or equivalent expertise
• A current Driver Licence and the willingness and ability to travel
• Completion of an Operational Officer Medical Assessment certifying the required level of general health and fitness (external candidates)

Please note: Those with equivalent qualifications are encouraged to apply, the RFS will review and determine eligibility on a case-by-case basis.

You may be required to undertake further professional development depending on your existing qualifications and experience in accordance with the essential requirements of the role.

If you are interested in finding out more about this opportunity, please access the Role Description and our organisation structure.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.

Why work for us?

• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

To embark on your RFS journey:

Candidates are encouraged to prepare their applications independently to ensure they accurately reflect their skills and experience. The Rural Fire Service values authentic, original responses that reflect individual perspectives and alignment with its values and priorities. Skills, knowledge, and capability will be assessed and verified through the capability assessment process.

Please submit your application no later than 11:55pm Sunday15 November 2026.

Important recruitment Information

• Arecruitment (talent) poolfor NorthWestern Area Command roles (only) may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
• Failure to submit requested information relating to qualifications and equivalent expertise may result in your application being deemed unsuccessful.
• Shortlisted external applicants will be required to undergo a medical assessment (medical costs will be covered by RFS).
• Successful applicants will be supported to attend a paid Induction course over a 8 week period at the RFS State Training Academy located in Dubbo.
• We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
• If you require anadjustmentduring the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
• The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to theNSW PSC Capability Framework).TheCapability application toolis designed to helpjob applicantsunderstand and use theNSW Public Sector Capability Frameworkwhen applying forjobswith the NSW government. Additional checks for successful applicants will include referee checks and criminal history checks.

Vacancy Reference: R26-388

This may not be the role for you, however you can check out other vacancies in the RFShere, or consider volunteering with your local Brigade.

Learn more about how RFS members support communities across NSW below

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .