Dispute Resolution & Corporate Services Specialist

Department for Education, South Australia; Adelaide; On-site; AUD 76,561 - 80,256; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging options

Discounted gym membership

Supportive learning & career development

Employee Assistance Program

Job summary

A government agency in South Australia is seeking a Dispute Resolution & Corporate Support Officer to enhance member experiences by supporting the Dispute Resolution and Corporate Services teams. The role involves managing records, preparing documentation, and fostering collaboration for effective service delivery. Ideal candidates should have strong organisational skills, be detail-oriented, and possess effective communication skills. This opportunity offers competitive remuneration and a supportive work environment with flexible arrangements.

Qualifications

• Member-first mindset with administrative support experience.
• Strong ability to manage competing tasks under pressure.
• Collaborative approach to building relationships.
• Curiosity and critical thinking skills for problem-solving.
• Exceptional written and verbal communication skills.
• Meticulous attention to detail in records management.

Responsibilities

• Maintain accurate records for complaints and correspondence.
• Prepare documentation for appeals and information requests.
• Assist with onboarding and WHS administration tasks.
• Collaborate for consistency in service delivery and processes.

Skills

Organisational skills

Analytical thinking

Clear communication

Teamwork

Attention to detail

Tools

Objective

Bluedoor

Job description

A government agency in South Australia is seeking a Dispute Resolution & Corporate Support Officer to enhance member experiences by supporting the Dispute Resolution and Corporate Services teams. The role involves managing records, preparing documentation, and fostering collaboration for effective service delivery. Ideal candidates should have strong organisational skills, be detail-oriented, and possess effective communication skills. This opportunity offers competitive remuneration and a supportive work environment with flexible arrangements.