Dispatcher

RGIT Australia; Adelaide; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Onboarding & Training

Career Development

5-star service

Team culture

Job summary

Ken Hall is seeking a Dispatcher to own the Plumbing call board in a fast-paced Adelaide team, connecting customers with technicians and ensuring the right person is assigned to the right job.

You’ll own changes, keep customers informed, and deliver 5-star service while supporting a culture built on trust, training, teamwork and growth. Competitive salary with weekly pay and onboarding support are provided.

Qualifications

• Must be highly organised with strong communication skills.
• Ability to think quickly and solve problems in a fast paced environment.
• Experience with dispatch, scheduling or logistics is highly regarded.

Responsibilities

• Run the day – own the Plumbing call board and keep technicians moving.
• Make the call – match the right technician to the right job.
• Stay one step ahead – manage changes and keep the board full.
• Keep customers in the loop – provide updates and avoid surprises.
• Set the team up to win – plan ahead and track daily goals.
• Deliver 5-star service – partner with field team for great outcomes.

Skills

Highly organised

Confident communicator

Quick thinker

Ownership

Attention to detail

Dispatch experience

Job description

Kent Town, South Australia 5067, Australia

Full-time Permanent Entry Level

Posted 14 Sep 2026

Description

Dispatcher – Work Where You Win!

Join a High-Performing Team Where You Help Drive the Day

Are you highly organised, quick on your feet and love making things happen?

Looking for a role where you can make decisions, solve problems and have a real impact on the success of a team every day?

At Ken Hall, our Dispatcher is at the centre of our operations – connecting our customers with our technicians and making sure we have the right person, at the right job, at the right time.

This isn’t just scheduling. You’ll own the call board, think ahead, respond when plans change and make smart decisions that help our technicians succeed and our customers receive 5‑star service.

If you love a fast‑paced environment, enjoy talking to people and get satisfaction from seeing a plan come together, you’ll love this role. Work Where You Win!

At Ken Hall, we empower our people to succeed with a culture built on trust, training, teamwork and growth.

• Competitive Salary – Secure, full-time role with weekly pay and the opportunity to be rewarded for performance.
• Structured Onboarding & Training – Clear systems, processes and support to set you up for success.
• Career Development – Learn and progress through our very own Ken Hall Academy.
• Make an Impact – Your decisions directly influence the success of our technicians, customers and business.
• Supportive Team Culture – Work alongside a high‑energy team that backs each other and celebrates success.
• Great Perks – Staff discounts, social events, free tickets and wellbeing support.

What You’ll Be Doing

• Run the day – own the Plumbing call board and keep our technicians moving.
• Make the call – match the right technician to the right job.
• Stay one step ahead – manage changes, solve problems and keep the board full.
• Keep customers in the loop – provide updates and ensure no surprises.
• Set the team up to win – plan ahead, track results and help achieve daily goals.
• Deliver 5-star service – work with our field team to create great customer outcomes.

About You

• Highly organised and able to juggle competing priorities.
• Confident communicator who enjoys working with customers and field teams.
• Quick thinker who can solve problems and adapt when plans change.
• Takes ownership, makes decisions and follows through.
• Positive, driven and motivated by achieving results.
• Strong attention to detail and comfortable working in a fast‑paced environment.
• Dispatch, scheduling or logistics experience highly regarded.

Join a Company That Backs You

At Ken Hall, we build long‑term careers, not just jobs. With over 150 team members - many with 10+ years of service, we’re proud to offer stability, growth, and a culture where your work truly matters.