Bathroom Consultant

KEN HALL PLUMBERS; Adelaide; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Fuel card

Laptop

Regular incentives and income growth

Job summary

Ken Hall, a trusted SA bathroom renovation brand, is seeking a design-savvy Bathroom Consultant for a full-time, client-facing sales role. You will guide clients from initial consultation through to deposit, delivering high-quality design concepts and a premier customer experience.

The role combines autonomy with strong incentives and career growth within a known SA company. You will work with our bathroom supervisor and in-house trades, travelling to client homes and office settings to close

Qualifications

• Experience in bathroom/kitchen design, selections or interiors.
• Strong sales and client-facing skills.
• Ability to manage full customer journey from first consultation to deposit.

Responsibilities

• Meet clients in their homes to understand their vision
• Present tailored design concepts that support confident buying decisions
• Guide customers through selections with clarity, expertise and warmth
• Own the process end-to-end — from first consultation through to securing the deposit
• Document and hand over accurate scopes, selections and plans
• Build strong relationships and deliver a five-star experience
• Work with in-house trades to bring projects to life
• Drive sales outcomes and maintain strong conversion rates from warm leads
• Celebrate project completion with final handover and gift

Skills

Sales experience

Customer service

Design capability

Client management

Job description

Kent Town, South Australia 5067, Australia

Full-time Permanent Associate

Posted 14 Sep 2026

Description

Design Dreams. Drive Sales. Earn Without Limits.

High-performance rewards | Strong base + bonuses | Serious growth ahead

Step into a high-impact role where design excellence meets sales success and your earning potential has no ceiling.

At Ken Hall, our bathroom renovation division is growing rapidly, and we are looking for an ambitious, customer-driven Bathroom Consultant ready to take full ownership of guiding clients through stunning bathroom transformations and winning projects through exceptional sales performance.

Reporting to the Operations Manager – Trades and Roofing, you will work closely with a highly capable team including our bathroom supervisor, coordinator, estimators, and in-house trades. You’ll be backed by a trusted SA brand with over 40 years of reputation, strong customer demand, warm leads, and a full project delivery model that sets you up for success.

This is a career-defining opportunity for a confident closer with design capability. Combining autonomy, financial reward, and the chance to create dream bathrooms clients love.

WHY KEN HALL

• Excellent base pay plus performance incentives to boost your income
• Fully maintained company vehicle + fuel card + Laptop
• Secure, full-time role with an immediate start
• Regular incentives and strong income growth opportunities
• A trusted SA brand for 40+ years with a reputation built on people and performance
• Supported by a bathroom supervisor, estimators, coordinators and class-leading trades
• Ongoing training, development and career progression
• Supportive, team-oriented culture with strong leadership
• Well-being and employee assistance programs
• Trade discounts, referral bonuses & performance recognition
• Quarterly company breakfast events & team celebrations
• Flexible leave options
• A diverse mix of office, client, and on-site work for variety

WHAT YOU WILL DO

• Meet clients in their homes to understand their vision
• Present tailored design concepts that support confident buying decisions
• Guide customers through selections with clarity, expertise, and warmth
• Own the process end-to-end — from first consultation through to securing the deposit
• Document and hand over accurate scopes, selections and plans
• Build strong relationships and deliver a true five-star experience
• Work closely with our bathroom supervisor and in-house trades to bring projects to life
• Drive sales outcomes and maintain strong conversion rates from warm leads
• Celebrate project completion by presenting the final handover and gift

This is not a pure design role. It is a sales-driven, relationship-led position where your commercial mindset and energy will determine your success.

You are a confident, engaging and driven professional who loves helping clients make decisions while delivering exceptional customer experiences. You bring a mix of design capability and a genuine love of sales, with the motivation to win work and deliver results in residential homes.

• You thrive in a fast-paced, client-facing environment
• You excel in sales and building strong customer relationships
• You have experience in bathroom/kitchen design, selections or interiors
• You’re organised, detail-focused and comfortable managing the full customer journey
• You bring strong product knowledge across tiles, tapware and bathroomware (ideal but not mandatory)
• You are proactive, polished, and motivated by performance rewards
• You’re comfortable working both in-office and in clients’ homes
• You have a Current Australian Driver’s Licence
• You have a Police Clearance (or ability to obtain)
• Full Australian working rights
• Availability Monday–Friday

WHAT SUCCESS LOOKS LIKE

• Achieving quarterly sales targets
• Strong conversion rates from warm leads
• Exceptional customer feedback and NPS
• Accurate, clear documentation and handovers
• High levels of organisation, communication and follow-through
• A reputation for delivering a standout customer experience