Dispatch Supervisor

CSR Limited; Oxley; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Career development

Parental leave benefits

Employee assistance program

Supportive culture

Job summary

CSR Limited is seeking an experienced Dispatch Supervisor to lead the Yard & Despatch team at the PGH Bricks site in Oxley, Queensland. You will coach frontline staff and ensure safe storage, accurate dispatch, and timely delivery of products.

This hands-on leadership role requires coordinating daily activities, monitoring KPIs, and partnering with Manufacturing, Customer Service and Logistics to optimise workflow and drive continuous improvement.

Qualifications

• Proven leadership experience within warehouse, manufacturing, logistics or yard.
• Current Forklift Licence (essential).
• Strong CoR knowledge and safety focus.
• Experience with Lean, 5S or similar methods.

Responsibilities

• Lead and develop the Yard & Despatch team, providing day‑to‑day supervision, coaching, performance management and accountability to build a safe, engaged and high‑performing workforce.
• Drive operational performance by coordinating daily activities, leading toolbox talks, monitoring production, inventory and dispatch KPIs, and ensuring customer delivery targets are achieved.
• Manage inventory and yard operations, including stocktakes, inventory accuracy, consumable management and resource planning to maintain efficient and uninterrupted operations.
• Champion safety and compliance by fostering a Zero Harm culture, ensuring adherence to WHSE standards, Chain of Responsibility (CoR) requirements and CSR's Never Walk Past
• Collaborate across the business with Manufacturing, Customer Service, Inventory and Logistics teams to optimise workflow, improve service levels and resolve operational challenges.
• Drive continuous improvement by identifying opportunities to enhance productivity, quality and cost efficiency through Lean principles, while maintaining accurate operational documentation and reporting.

Skills

Leadership

People management

Forklift license

CoR knowledge

Problem solving

Planning & organisation

Excel

SAP

Lean / 5S

Safety / Zero Harm

Tools

SAP

MS Excel

Job description

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

We're looking for an experienced Dispatch Supervisor to join our Exteriors team at our PGH Bricks site in Oxley. Reporting to the Manufacturing Manager, you'll lead our Yard and Despatch operations, ensuring products are safely stored, accurately dispatched and delivered on time, while building a strong, accountable team culture.

About the role

This is a hands‑on leadership role where you'll spend time on the floor coaching your team, driving operational performance and fostering a workplace where safety, quality and continuous improvement come first.

Full time, Monday - Friday 6am - 2.30pm

Key responsibilities

• Lead and develop the Yard & Despatch team, providing day‑to‑day supervision, coaching, performance management and accountability to build a safe, engaged and high‑performing workforce.
• Drive operational performance by coordinating daily activities, leading toolbox talks, monitoring production, inventory and dispatch KPIs, and ensuring customer delivery targets are achieved.
• Manage inventory and yard operations, including stocktakes, inventory accuracy, consumable management and resource planning to maintain efficient and uninterrupted operations.
• Champion safety and compliance by fostering a Zero Harm culture, ensuring adherence to WHSE standards, Chain of Responsibility (CoR) requirements and CSR's Never Walk Past
• Collaborate across the business with Manufacturing, Customer Service, Inventory and Logistics teams to optimise workflow, improve service levels and resolve operational challenges.
• Drive continuous improvement by identifying opportunities to enhance productivity, quality and cost efficiency through Lean principles, while maintaining accurate operational documentation and reporting.

About you

You'll be an experienced frontline leader who enjoys developing people, solving operational challenges and creating a safe, high-performing workplace.

You'll also bring:

• Proven leadership experience within a warehouse, manufacturing, logistics, transport or yard environment.
• Current Forklift Licence (essential).
• Strong understanding of Chain of Responsibility (CoR) requirements.
• Demonstrated ability in people leadership, including performance management, coaching and conflict resolution.
• Excellent planning, organisational and problem‑solving skills.
• Intermediate Microsoft Office skills, particularly Excel.
• Experience using SAP or a similar ERP system (preferred).
• A continuous improvement mindset with exposure to Lean, 5S or other operational excellence methodologies.
• A genuine commitment to workplace safety, Zero Harm and employee wellbeing.

What's in it for you

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Career growth in a dynamic and supportive team
• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands