Dispatch Supervisor

GFG Alliance; Australia; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Full time permanent role

Quarterly company bonus

4 weeks annual leave

Long service leave after 5 years

Parental leave

Health cover at discounted rates

Novated leasing options

Job summary

InfraBuild Reinforcing is seeking a Site Despatch Team Leader at our Sunshine site in Australia. You will lead daily transport operations, coordinate fleet activities and ensure the dispatch function runs smoothly to support customers, production and project staff.

You will drive safety, load compliance and continuous improvement while mentoring the despatch team and building strong customer relationships. A logistics qualification is advantageous.

Qualifications

• A qualification in logistics is advantageous.
• Proven leadership experience in despatch, distribution or logistics.
• Experience with transport/heavy vehicle industry and load compliance.

Responsibilities

• Provide subject matter expert advice on transport functions and fleet capability.
• Lead and motivate the despatch team to ensure smooth operations.
• Coordinate and monitor transport fleet activities and the delivery plan.
• Identify process improvement opportunities and build customer relationships.
• Liaise with planning and project management teams and handle proof of delivery requests.
• Ensure compliance with heavy vehicle laws and health and safety policies.

Skills

Leadership experience

Customer service

Negotiation skills

Safety-minded

Resilience

Office Suite

JDE/SAP

Next-Gen

Education

Logistics qualification

Tools

Microsoft Office Suite

JDE/SAP

Next-Gen

Job description

Select how often (in days) to receive an alert:

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild Reinforcing business.

Join a thriving production network as the leader of the site despatch team based out of our Sunshine site. You will lead the daily site transport operations, coordinating and monitoring transport fleet activities. You will be a critical function for our customers, production and project staff, where you will not only lead the team but immerse yourself in the whole business function. This role is responsible for ensuring our dispatch function is running smoothly and consistently.

What you will be doing:

• Provide subject matter expert advice on transport functions, i.e. pricing, capability of fleet etc
• Follow chain of responsibility as per the heavy vehicle national law
• Lead and motivate the despatch team through expertise and action
• Identify process improvement opportunities
• Build and maintain excellent customer relationships
• Liaise with customers, the planning team and project management team with notification of changes to the delivery plan, concerns on site and proof of delivery requests
• Performing load checks and auditing of loads and load restraint
• Adhering to all relevant health and safety policies, standards, procedures and legislative requirements

Hours for this role are 5am – 1pm, Monday to Friday.

You will be rewarded with:

• Full time permanent role with career progression opportunities
• Participation in quarterly company bonus
• Paid personal leave and 4 weeks annual leave per annum
• Team environment with strong safety culture

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
• Flexible vehicle options - Novated leasing options available, providing a tax-effective way to finance and manage your vehicle
• Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
• Invest in your development - Access to learning platforms and development opportunities to support your career growth

What you will bring:

• A qualification in logistics, advantageous
• Proven leadership experience in despatch, distribution or logistics
• Experience and/or knowledge of the transport/ heavy vehicle industry and understand load compliance, restraint and chain of responsibility
• A safety focused mindset driving adherence to all policies, standards, procedures and legislative requirements
• Excellent customer service and relationship management with a high level of negotiation skills
• Process orientated and a high level of resilience
• Computer literate and have experience with Microsoft Office Suite, JDE/SAP, Next-Gen, desirable

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
• Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About Us
InfraBuild Reinforcing partners with builders, engineers and contractors to deliver smarter reinforcing solutions across Australia’s major projects.

From high-rise buildings to transport infrastructure, we help improve buildability, reduce material use and support lower embodied carbon outcomes through our integrated steel supply chain.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.