Dispatch Coordinator incl Logistics

Australian Landscape Supplies; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Australian Landscape Supplies – Eagle Farm QLD is seeking a dispatch coordinator to be the central link between sales, the yard and drivers. You’ll manage daily dispatch in Cin7 Core / DEAR, ensure orders are picked, packed, dispatched and closed, and keep customers updated on delivery times.

The role requires at least 2 years in dispatch or order coordination, hands-on Cin7 experience, and familiarity with trucks and loads.

Qualifications

• 2+ years in a dispatch, allocation or order coordination role
• Experience with Cin7 Core/DEAR/Omni or similar inventory system
• Experience scheduling deliveries and coordinating with drivers

Responsibilities

• Manage daily order dispatch in Cin7 Core (Dear) from order to close
• Plan and allocate deliveries across trucks and drivers
• Coordinate with sales and yard staff to ensure orders are ready to load
• Update customers on delivery times and resolve delays
• Maintain accurate stock movements, transfers and receipts in Cin7
• Arrange third-party freight when needed

Skills

Dispatch coordination

Inventory management

Customer service

Tools

Cin7 Core/DEAR/Omni

Delivery scheduling software

Job description

Australian Landscape Supplies – Eagle Farm QLD

You'll be the central point between sales, the yard and our drivers. A good first year looks like this: orders flow from Cin7 Core to dispatch without chasing, deliveries are planned efficiently, customers know when their delivery is coming, and stock records match what's actually in the yard.

Key responsibilities

Manage daily order dispatch in Cin7 Core (Dear) : pick, pack, fulfil and close out sales orders

Plan and allocate deliveries across our trucks and drivers, balancing routes, loads and customer timeframes

Coordinate with the sales team and yard staff so orders are ready to load on time

Keep customers updated on delivery times and sort out problems when plans change

Keep stock movements, transfers and receipts accurate in Cin7

Organise third-party freight when our own fleet can't cover a job

About you

At least 2 years in a dispatch, allocation or order coordination role

Hands-on experience with Cin7 (Core/DEAR or Omni) or a similar inventory system

Experience scheduling deliveries and working directly with drivers

A transport allocation background, including familiarity with truck types, load limits and site access

Experience in building, landscape or trade supplies preferred not essential

About us

Australian Landscape Supplies has supplied landscapers, builders and homeowners across Brisbane since 2022. We stock everything from pavers and retaining wall materials to soils, aggregates and steel. Our customers are mostly trade, with retail and wholesale customers too. We're a team of 15 operating out of Eagle Farm, Nambour, with new sites on the way.