Disability Support Leader: Frontline Care & Team Lead

Leap Support Services Tasmania; Ulverstone; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Immediate impact

Supportive leadership

Ongoing training

Coastal Tasmania employer

Job summary

LEAP Support Services Tasmania is seeking a hands-on Support Leader to drive day-to-day care and on-site team leadership across our North-West Coast sites. You will deliver hands-on, participant-focused support while coaching Support Workers to keep homes and routines running smoothly.

This role requires a Certificate IV in Disability (or equivalent), strong communication, and the ability to manage competing priorities.

Qualifications

• Certificate IV in Disability or equivalent (or working towards).
• Experience in disability support with complex needs.
• Strong communication skills and person-centred approach.
• Current driver’s license and ability to obtain required checks (NDIS Worker Screening, Working with Children, vulnerable people registration).
• Ability to manage competing priorities under pressure.

Responsibilities

• Deliver hands-on, person-centred support to participants across sites.
• Provide leadership and coaching to Support Workers across sites.
• Lead by example, embedding LEAP values and person-centred practice.
• Ensure care plans, behaviour support plans, and documentation are current and followed.
• Maintain a visible, hands-on presence across sites and shifts.
• Coordinate participant appointments and keep records accurate and up to date.
• Own accurate, timely reporting, including medication management and end-of-month documentation.
• Identify and elevate risks, incidents, and wellbeing concerns as they arise.
• Seek guidance from Supervisor for timely updates across sites.
• Build genuine, trusted relationships with participants and families.
• Be a reliable contributor to the after-hours on-call roster.

Skills

Leadership

Communication skills

People-centred approach

Education

Certificate IV in Disability/Community Services

Job description

LEAP Support Services Tasmania is seeking a hands-on Support Leader to drive day-to-day care and on-site team leadership across our North-West Coast sites. You will deliver hands-on, participant-focused support while coaching Support Workers to keep homes and routines running smoothly.

This role requires a Certificate IV in Disability (or equivalent), strong communication, and the ability to manage competing priorities.