Disability Services Coordinator – SIL/Full-Time Leadership Opportunity

Meraki Care Services; Caloundra; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Meraki Care Services is seeking a Disability Services Coordinator to lead SIL operations on the Sunshine Coast. The role focuses on coordination of daily SIL activities, participant support and stakeholder communication under leadership of Health Care Manager & Service consultant.

We value strong organisation, proactive problem-solving and a commitment to quality in disability services, with opportunities to develop leadership and operational management skills.

Formación

• Experience in disability support, preferably SIL.
• Good understanding of NDIS service delivery and participant support needs.
• Certificate IV or Diploma in Disability or related field.

Responsabilidades

• Coordinate daily SIL operations across allocated homes.
• Monitor participant needs, support plans and service requirements.
• Assist with staff rostering, shift coverage and day-to-day staff coordination.
• Review care notes, incident reports and participant documentation.
• Follow up on appointments, medication supply, and operational tasks.

Conocimientos

Disability sector experience

SIL operations knowledge

Staff rostering

NDIS knowledge

Strong communications

Documentation

Educación

Certificate IV in Disability

Diploma in Disability / Community Services

Herramientas

MS Office

NDIS portals

Descripción del empleo

Disability Services Coordinator – SIL/Full-Time Leadership Opportunity

Meraki Care Services is a registered NDIS provider delivering person-centred disability support services across the Sunshine Coast, including Supported Independent Living (SIL), community access and daily living supports.

We are seeking a motivated, organised and proactive Assistant Service Coordinator to join our team.

This role suits someone with experience in disability support, SIL operations or team leadership who is ready to step into a coordination role with greater responsibility.

About the Role

Working under the guidance of our Health Care Manager & Service consultant, you will support the coordination and daily operations of allocated Supported Independent Living homes.

You will assist with participant service coordination, staff management, documentation, stakeholder communication and operational follow-ups, while developing the skills and confidence required to progress into a Service Coordinator role.

Key Responsibilities

Assist with coordinating daily operations across allocated SIL homes.

Monitor participant needs, support plans, appointments and service requirements.

Support staff rostering, shift coverage, attendance and day-to-day staff coordination.

Monitor care notes, incident reports and participant documentation.

Follow up on participant appointments, medication supply arrangements and operational tasks within your role.

Communicate professionally with participants, families, Support Coordinators and allied health professionals.

Assist with routine staff performance concerns, training needs and service quality monitoring.

Identify operational issues, follow through on allocated actions and escape significant concerns appropriately.

Support compliance with NDIS Practice Standards, organisational policies and participant safeguarding requirements.

About You

We are looking for someone with strong organisational skills, initiative and a genuine interest in developing a career in disability service coordination.

Experience working in the disability support sector, preferably within SIL.

Good understanding of NDIS service delivery and participant support needs.

Strong communication and interpersonal skills.

Ability to organise tasks, priorities workloads and meet deadlines.

Confidence communicating with staff, participants and external stakeholders.

Strong computer literacy and documentation skills.

Ability to work collaboratively while taking responsibility for allocated tasks.

Relevant NDIS worker screening and employment checks.

Experience as a Senior Disability Support Worker, Team Leader or in a coordination role.

Certificate IV or Diploma in Disability, Community Services or a related field.

Experience with staff rostering, incident reporting and SIL house operations.

Knowledge of positive behaviour support and NDIS compliance requirements.

What We Offer

Permanent full-time employment, Monday to Friday.

Supportive and collaborative management team.

Opportunities to develop leadership, coordination and operational management skills.

A rewarding opportunity to contribute to quality disability support services.