Disability Service Coordinator

Senami; Adelaide; On-site; AUD 85,000 - 110,000; Full time

Job summary

Senami is seeking a Disability Services Coordinator to supervise day-to-day operations in residential and community settings. You will ensure high-quality service delivery aligned with client NDIS plans, promote mental health, well-being, and independence, and lead a multidisciplinary team.

The role requires strong leadership, clinical understanding, and a holistic approach to care planning and risk management within SA. Valid driver’s license and access to a reliable vehicle are expected.

Qualifications

• Excellent written, verbal, and interpersonal communication.
• Leadership, time management, and decision-making skills.
• Experience with clinical documentation and client record systems (e.g., Careview).
• Ability to work independently and as part of a multidisciplinary team.
• Sound understanding of NDIS legislation, the Mental Health Act (SA).

Responsibilities

• Provide responsive, individualized client and clinical support in residential and community settings.
• Conduct mental health and risk assessments and develop person-centered care plans.
• Deliver psychoeducation and therapeutic community activities promoting health and inclusion.
• Maintain updated documentation including care plans and reports.
• Ensure care meets NDIS, Senami, and SA legislative standards.
• Coordinate internal and external referrals and manage crisis interventions.
• Supervise and mentor Team Leaders and Support Workers.
• Conduct training sessions and team supervision with the Registered Nurse.
• Lead day-to-day residential service operations and act as on-call officer.
• Liaise with stakeholders and external services for integrated care.
• Monitor service quality and ensure compliance with standards.

Skills

Leadership

Communication

Time management

Multidisciplinary teamwork

NDIS knowledge

Clinical documentation

Education

Tertiary qualification in Health Sciences, Nursing, Social Work, Psychology, or equivalent

Tools

Careview

Job description

Disability Service Coordinator Senami Adelaide, SA, AU

Job Description

Senami is a values-driven organization committed to delivering empathetic, respectful, and person-cantered care. We support individuals with disability and mental health challenges to develop self-awareness and achieve well-being through intensive case management, counselling, and psychotherapy. Our services empower clients to connect with their core values and implement tailored intervention plans.

About Senami

Senami is a values-driven organization committed to delivering empathetic, respectful, and person-cantered care. We support individuals with disability and mental health challenges to develop self-awareness and achieve well-being through intensive case management, counselling, and psychotherapy. Our services empower clients to connect with their core values and implement tailored intervention plans.

Position Purpose

The Disability Services Coordinator is responsible for supervising and coordinating day-to-day operations within Senami's residential and community-based facilities. This role ensures high-quality service delivery aligned with client NDIS plans and promotes mental health, well-being, and independence for individuals living with disability and comorbidities. The role requires strong leadership, clinical understanding, and a holistic approach to care planning and risk management.

Key Responsibilities

Client & Clinical Support

• Provide responsive and individualized support to clients in residential and community settings
• Conduct mental health and risk assessments, welfare checks, and develop person-centered care plans
• Deliver psychoeducation and therapeutic community activities promoting health and inclusion
• Maintain updated documentation including care plans, assessments, and reports
• Ensure all care meets NDIS, Senami, and SA legislative standards
• Coordinate internal and external referrals and manage crisis and emergency interventions

Team Supervision & Training

• Supervise and mentor Team Leaders and Support Workers
• Conduct training sessions, house meetings, and team supervision in collaboration with the Registered Nurse
• Promote a supportive and high-performing team culture
• Support professional development and onboarding of new staff and students on placement

Leadership & Coordination

• Lead day-to-day residential service operations
• Act as on-call officer as required, managing after-hours service matters
• Liaise with stakeholders, allied health professionals, and external services to ensure integrated care
• Monitor service quality and ensure compliance with organizational and legislative standards

Required Qualifications and Experience

• Tertiary qualification in Health Sciences, Nursing, Social Work, Psychology, or equivalent
• Minimum 3–5 years' experience in disability and mental health services coordination
• AHPRA registration (desirable)
• Current and valid driver's license
• Access to a reliable vehicle

Mandatory Checks and Certifications

• National Police Clearance
• Working with Children Check
• NDIS Worker Screening Clearance
• DCSI clearance (if applicable)
• First Aid, Mental Health First Aid, MAPA/Safety Intervention Training
• Valid working rights in Australia

• Excellent written, verbal, and interpersonal communication
• Strong leadership, time management, and decision-making skills
• Experience with clinical documentation and client record systems (e.g., Careview)
• Ability to work independently and as part of a multidisciplinary team
• Sound understanding of NDIS legislation, the Mental Health Act (SA), and related compliance requirements

Performance Indicators

• Delivery of individualized, high-quality client care
• Timely and accurate documentation and reporting
• Effective supervision and professional development of team members
• Compliance with all NDIS, SA Health, and Senami procedures and regulations
• Engagement in internal and external training, audits, and service evaluations