Director, Transaction Relationship Manager – Consumer & Industrials Client Engagement

Westpac; Melbourne; Hybrid; AUD 180,000 - 280,000; Full time

Job summary

Westpac seeks a Director, Transaction Relationship Manager for Consumer & Industrials Client Engagement in Melbourne. You will drive revenue growth by deepening customer relationships and aligning needs with GTS products and roadmaps.

Lead deals, negotiate effectively, and manage risk while collaborating with stakeholders across portfolios. This permanent role offers three days in the office and a path to impact the bank's client engagement strategy.

Qualifications

• Experience in delivering revenue growth through transactions banking.
• Strong written and verbal communication and presentation skills.
• Ability to lead deals and manage projects.
• Excellent analytical and problem-solving capabilities.
• Collaborative, team-oriented approach.
• Knowledge of transactional banking products.

Responsibilities

• Drive portfolio revenue and deposit growth through customer relationships.
• Identify opportunities aligning client needs with GTS products and roadmap.
• Build senior stakeholder relationships and manage opportunities through sales process.
• Coordinate deal teams and recontracting proposals.
• Support targeted product sales campaigns and run risk management.
• Collaborate with stakeholders on existing relationships to progress longer-term opportunities.

Skills

Sales capability

Commercial acumen

Negotiation

Advisory skills

Deal leadership

Analytical thinking

Communication skills

Job description

Director, Transaction Relationship Manager – Consumer & Industrials Client Engagement

Melbourne, VIC, Australia

Job Description

Create your best future and join Westpac as a Director,Transaction Relationship Manager– Consumer & Industrials Client Engagement, Global Transactional Services

What’s the role?

You’ll join a high-performing Global Transaction Services (GTS) sales team, playing an important role in driving portfolio revenue and deposit growth through strong customer relationships and a consistent focus on sales opportunities.

Working closely with your customers, you’ll develop a deep understanding of their strategy and priorities, identifying opportunities to align their needs with our evolving GTS technology, products and investment roadmap. You’ll build trusted relationships with senior stakeholders, uncover new opportunities and manage these through the sales process.

You’ll also partner closely with stakeholders managing existing customer relationships to progress longer-term opportunities, bring together deal teams to develop proactive recontracting proposals and contribute to competitive tender processes. From time to time, you’ll also support targeted product sales campaigns, helping to deepen customer relationships and drive further growth and advocacy across the portfolio. You will demonstrate a proactive approach to risk management to deliver sustainable outcomes.

This is a permanent opportunity based in Melbourne, with three days a week in the office, giving you the opportunity to work closely with your team and key stakeholders on the ground.

What do I need?

You’ll be an experienced TRM with a proven track record of delivering revenue growth and strong commercial judgement.

• Strong sales capability and commercial acumen, with a clear focus on delivering successful deals
• Well-developed transactional banking product knowledge
• Demonstrated negotiation, influencing and advisory skills
• Experience leading deals and/or projects
• Strong analytical and problem-solving capability
• Excellent verbal and written communication, business writing and presentation skills
• A collaborative, team-oriented approach

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on our website .

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.