Director (Tourism, Experience and Visitor Services)

Department of Natural Resources and Environment Tasmania; Turners Marsh; On-site; AUD 161,000 - 177,000; Full time

Benefits offered by this job

Motor vehicle allowance

12% superannuation

Job summary

Department of Natural Resources and Environment Tasmania is seeking a Director (Tourism, Experience and Visitor Services) to lead Tasmania's iconic national parks and reserves, aligning visitor experiences with conservation objectives. The role demands strategic vision, extensive stakeholder engagement, and proven executive leadership within a complex environmental context.

You will oversee tourism strategy, booking systems, interpretation and partnerships, driving sustainable opportunities and

Qualifications

• Extensive experience leading tourism, visitor services, policy or operational functions in a complex environment.
• Strong strategic thinking and stakeholder engagement.
• Ability to influence outcomes and deliver sustainable visitor and tourism outcomes.

Responsibilities

• Provide strategic leadership to the Tourism, Experience and Visitor Services Branch.
• Lead tourism, visitor services, business enterprises, booking systems, interpretation and engagement, content and partnership functions across Tasmania’s parks and reserves.
• Drive sustainable tourism opportunities and visitor experiences that align with conservation and protection objectives.
• Build partnerships with government, Aboriginal communities, industry, community groups and other stakeholders.
• Provide high-level strategic advice to the Deputy Secretary, Secretary and Ministers on tourism, visitor services and related policy matters.
• Overseeing strategic initiatives including tourism planning, commercial opportunities, visitor services and revenue strategy.

Job description

Director (Tourism, Experience and Visitor Services)

$160,757 to $176,720 + 12% + motor vehicle

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “Delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.

The role of Director (Tourism, Experience and Visitor Services) is a unique opportunity to influence how visitors experience Tasmania’s iconic national parks and reserves while supporting the sustainable management and protection of some of the State’s most significant natural and cultural assets.

Key focus areas include:

• Providing strategic leadership to the Tourism, Experience and Visitor Services Branch and contributing to the broader leadership of the Parks and Wildlife Service.
• Leading tourism, visitor services, business enterprises, booking systems, interpretation and engagement, content and partnership functions across Tasmania’s parks and reserves.
• Driving sustainable tourism opportunities and visitor experiences that align with conservation and protection objectives.
• Building strong partnerships with government, Aboriginal communities, industry, community groups and other stakeholders.
• Providing high-level strategic advice to the Deputy Secretary, Secretary and Ministers on tourism, visitor services and related policy matters.
• Overseeing strategic initiatives including tourism planning, commercial opportunities, visitor services and revenue strategy.

To succeed in this role, you will be a highly capable senior executive leader with extensive experience leading tourism, visitor service, policy or operational functions within a complex environment. You will demonstrate strong strategic thinking, stakeholder engagement and collaboration skills, together with the ability to influence outcomes, drive organisational performance and deliver sustainable visitor and tourism outcomes for Tasmania.

If you require any reasonable adjustments during the recruitment process, please let us know.

Applications close on Monday 16 November 2026 at 11:55pm.