Director of Event Technology: Hybrid Experiences Leader

Encore Global; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Great Place To Work culture

Diversity & inclusion programs

Wellness initiatives

Career progression opportunities

Sustainability initiatives

Salary packaging options

Job summary

Encore Global is seeking a Director of Event Technology to lead and optimise onsite and venue-based AV operations. You will collaborate with the onsite team and venue management to ensure professional, timely, and cost-effective service, driving P&L profitability across Encore activities in the venue.

You will shape crew rostering, educate clients, and mentor teams, while identifying opportunities to enhance revenue and operational efficiency in a fast-paced event environment.

Qualifications

• Experience in events/sales environments.
• Strong planning, organisational, time management & account management skills.
• Strong sales and business acumen, track record in managing a high performing sales team within a third party venue.
• Ability to foster meaningful business relationships.

Responsibilities

• Ensure the efficient and safe running of event staging services within the venues.
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events.
• Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget.
• Maintain and disseminate crew rosters and schedules.
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner.
• Identify opportunities to increase the profitable revenue in applicable venue.
• Seek out opportunities for operational improvements.
• Provide coaching and mentoring to develop and optimise individual and team capability.

Skills

Event planning

Sales

Account management

Budgeting

Vendor relations

Education

Hospitality or Events qualification

Tools

AV equipment knowledge

Job description

Encore Global is seeking a Director of Event Technology to lead and optimise onsite and venue-based AV operations. You will collaborate with the onsite team and venue management to ensure professional, timely, and cost-effective service, driving P&L profitability across Encore activities in the venue.

You will shape crew rostering, educate clients, and mentor teams, while identifying opportunities to enhance revenue and operational efficiency in a fast-paced event environment.