Head of Event Technology & Venue Partnerships

Encore; Adelaide; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Great Place To Work

Diversity & Inclusion programs

Wellness initiatives

Career progression opportunities

Sustainability initiatives

Salary packaging options

Job summary

Encore, a global event technologies company in Adelaide, seeks a Director of Event Technology. You will lead the collaboration between our onsite team and venue management, ensuring timely, professional delivery and effective cost management of resources to sustain profitable Encore activities in the venue.

You will coach and mentor staff, optimise crew rosters, and advise clients on AV and digital options that meet presentation needs and budget. This role drives growth and client satisfaction.

Qualifications

• Experience in events/sales environment.
• Experience in AV.
• Strong planning, organisational, time management and account management skills.
• Sales leadership with a track record of managing a high performing sales team within a third party venue.
• Ability to foster meaningful business relationships.
• Experience rostering and cost management.
• Qualification in Hospitality or Events is highly regarded.

Responsibilities

• Ensure the efficient and safe running of event staging services within the venues.
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events.
• Educate and advise clients and venue staff on appropriate audio-visual equipment, digital options and the necessary crew to meet their needs and budget.
• Maintain and disseminate crew rosters and schedules.
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner.
• Identify opportunities to increase the profitable revenue in applicable venue.
• Seek out opportunities for operational improvements.
• Provide coaching and mentoring to develop and optimise individual and team capability.

Skills

Events sales

AV experience

Planning & time management

Account management

Sales leadership

Client relationship building

Roster & cost management

Hospitality/events qualification

Education

Hospitality or Events qualification

Job description

Encore, a global event technologies company in Adelaide, seeks a Director of Event Technology. You will lead the collaboration between our onsite team and venue management, ensuring timely, professional delivery and effective cost management of resources to sustain profitable Encore activities in the venue.

You will coach and mentor staff, optimise crew rosters, and advise clients on AV and digital options that meet presentation needs and budget. This role drives growth and client satisfaction.