Director of Business Technology

Latitude IT; Sydney; On-site; AUD 252,000 - 308,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Latitude IT is seeking a senior technology leader to own and transform the enterprise platform estate, including Salesforce, Zuora, and Dynamics 365, while guiding the migration to global capability and maintaining local stability.

You will manage a team of around 25 with six direct reports (reducing to four) and work across architecture, integrations, and business applications to shape the future of the function within a global organization.

Qualifications

• Real software engineering depth with architecture, databases, integrations.
• Experience owning enterprise CRM and platform estates at real scale (Salesforce, billing, and finance links).
• Migration/transformation track record through acquisitions or global integrations.

Responsibilities

• Keep the current estate stable and reliable during transition.
• Lead migration into global capability with governance and decision frameworks.
• Represent local requirements in global platform decisions and guide the team’s future state.
• Provide direction and manage risk across IT Operations during change.

Skills

Architecture depth

CRM & platform ownership

Change management

Executive stakeholder influence

IT Operations experience

Tools

Salesforce

Zuora

Dynamics 365

.NET services

Job description

Location: CBD, Sydney - 4 days/week in -office

Rem Package: Up to $280K base + super + 20% bonus

The Opportunity:

Most technology directors either run the estate or lead the transformation. This one needs to do both, at the same time, while a global parent company decides how much of the local operation it wants to keep.

You'​ll join one of Australia's largest consumer technology businesses, a platform used by millions of people every day.

Recently acquired by a global technology group, the business is now working through the messy, high-stakes part of any acquisition: figuring out what stays local, what moves to global capability, and how to keep the lights on while those calls get made platform by platform.

This isn't a programme role or an IT Ops role:

• The parent company's technology leadership is hands-on, and you'll be expected to be too.
• You'd own Salesforce, Zuora billing, Dynamics 365 finance systems, a business application estate of roughly 300 to 400 SaaS tools, an in-house integration layer with meaningful business logic, and IT Operations.
• Team of around 25, currently six direct reports, consolidating to four.
• The mandate has two halves running at once: keep the current estate stable and reliable, and lead its migration into global capability, deciding case by case what should centralise and what has a real reason to stay local. You'll also shape what the function becomes once that's done, including what it owns and where the team fits in a global operation.

What success looks like in year one

• Business-critical platforms stay stable through the transition, with incidents and risks actively managed
• A clear migration roadmap, governance cadence and decision framework is in place
• Local requirements and operational risk are properly represented in global platform decisions
• The team has clarity on direction and where their skills fit the future state
• Business Technology is positioned as a partner to the business, not a legacy systems owner

What you'll bring

• Real software engineering depth. Not coding day-to-day, but enough to zoom in on architecture, databases, integrations and .NET services and get to root cause without relying on an architect to translate
• Experience owning enterprise CRM and platform estates at real scale: Salesforce configuration, workflows and business rules, and how they connect to billing (Zuora or equivalent) and finance (Dynamics 365 or equivalent)
• A migration, consolidation or transformation track record, ideally through an acquisition or global parent-company integration, including rationalising a large SaaS and business application estate
• Comfort moving between executive strategy conversations and implementation detail in the same week
• Stakeholder influence where the final call often sits with a parent organisation, not with you
• Experience keeping a team engaged and delivering through ambiguity and change, with enough IT Operations exposure to set direction and manage risk