Digital Services Senior Project Officer

City of Moreton Bay; Brisbane; On-site; AUD 81,000 - 96,000; Full time

Job summary

City of Moreton Bay in Brisbane is seeking a Digital Projects Lead to drive and deliver technology initiatives across Cultural Services. You will translate business needs into practical solutions and guide digital platform reviews, training, and system upgrades.

The role emphasises customer experience, stakeholder engagement and governance across projects. You will partner with diverse teams, manage budgets, procurement, and vendor coordination, and support change management to encourage

Qualifications

• Experience coordinating and delivering digital, technology or business improvement projects.
• Strong analytical and problem-solving skills, with an ability to translate business requirements into practical solutions.
• Experience developing training resources and supporting change management and system adoption activities.

Responsibilities

• Lead and deliver digital projects from concept to implementation, including system enhancements and technology-enabled improvements.
• Partner with stakeholders to identify business needs and drive innovation, providing expert advice and solution design.
• Develop and support digital capability across the department through training resources and change management activities.
• Provide project governance and operational support including budgeting, procurement, contract management, reporting and vendor coordination.

Job description

• Maximum Term (until July 31 2027) Part Time
• $59.30 per hour + 12% super (level 6)
• 32.50 hour fortnight - working days are flexible
• Location: North Lakes

Join our Cultural Services team and play a key role in delivering innovative digital solutions that support our libraries, galleries, museums, heritage and cultural activation services. Working within Digital Services, you will lead and support a diverse range of digital projects, translate business needs into practical solutions and help drive technology adoption that enhances both customer and staff experiences across the department.

This role will contribute to a range of exciting initiatives, including digital and online platform reviews, customer feedback tool improvements, service delivery projects and system upgrades, library and cultural venue technology projects and other emerging digital transformation opportunities across the Cultural Services Department.

Additionally, you will:

• Lead and deliver digital projects from concept to implementation, including system enhancements, digital initiatives, infrastructure upgrades and technology-enabled improvements that support Cultural Services objectives.
• Partner with stakeholders to identify business needs and drive innovation, providing expert advice, business analysis and solution design to improve customer experience, service delivery and operational efficiency.
• Develop and support digital capability across the department through the creation of training resources, change management activities, stakeholder engagement plans and ongoing support to encourage adoption of new technologies and systems.
• Provide project governance and operational support including budgeting, procurement, contract management, reporting and coordination of vendors, suppliers and internal stakeholders to ensure successful project outcomes.

Click here for Position Description

About you

You are a collaborative and customer-focused digital project professional with experience delivering technology-based initiatives in complex environments. You have strong business analysis and project management skills and can confidently engage with a diverse range of stakeholders to understand business needs, drive change and achieve successful outcomes.

To be successful in this role, you will bring:

• Experience coordinating and delivering digital, technology or business improvement projects.
• Strong analytical and problem-solving skills, with an ability to translate business requirements into practical solutions.
• Experience developing training resources and supporting change management and system adoption activities.
• Well-developed stakeholder engagement and communication skills, with the ability to build productive working relationships across all levels.
• Experience in procurement, budgeting, contract management or project governance activities will be highly regarded.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Negotiated salary increases locked in through our EBA - 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Any questions - please contact our Careers team at [e-mail].

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.

See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.