Digital Project Manager

RPMGlobal; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

On-site gym

Islands perks: discounted stays

Job summary

Hamilton Island is seeking a Digital Project Manager to lead end-to-end digital transformation efforts across our hospitality platforms in Sydney. You will oversee the redevelopment of our website, CRM implementation, and mobile app initiatives to enhance guest experiences and operational efficiency.

You will manage projects with IT and business stakeholders, driving on time delivery with a mix of agile, hybrid and waterfall approaches while ensuring scalable, secure systems for guests and staff.

Qualifications

• 8+ years’ project delivery experience, including 3+ years managing digital or customer-facing projects.
• Proven experience delivering websites (CMS and hosting), CRM platforms, mobile apps or digital experience platforms.
• Strong working knowledge of agile, hybrid, and waterfall methodologies.

Responsibilities

• Oversee end-to-end delivery of digital transformation initiatives.
• Lead redevelopment of the website (booking engine, CMS and hosting platform).
• Drive CRM implementation and optimisation across platforms.
• Oversee mobile app development and CDP integration.
• Balance budgets, timelines and success metrics with stakeholders and vendors.

Skills

Stakeholder mgmt

Agile & Waterfall

Vendor management

Project planning

Communication skills

Education

Tertiary qualification in IT or related discipline

Tools

CMS platforms (WordPress, Sitecore, AEM)

CRM systems (Salesforce, HubSpot)

Cloud hosting (Azure, AWS, GCP)

Job description

DIGITAL PROJECT MANAGER – Information Technology - 12 Month Fixed-Term Contract

Sydney – St Leonards Office Based

Are you an experienced Digital Project Manager ready to lead transformative digital initiatives in a fast-paced, customer-focused environment? Passionate about delivering exceptional digital experiences that drive real business impact?

Join the Hamilton Island team as our Digital Project Manager and play a pivotal role in delivering next-generation digital platforms that enhance guest experiences and support our strategic vision.

Based in our St Leonards office in Sydney, this is an exciting opportunity to lead end-to-end digital transformation projects while enjoying a collaborative culture and outstanding employee benefits.

Why you’ll love working with us

• Be part of a supportive, high-performing team – work in a collaborative environment that values innovation and delivery excellence
• Flexible work options – work from home on Fridays
• Prime location – modern office near St Leonards Station and Crows Nest Metro
• Wellbeing focus – free on-site gym and subsidised fitness classes
• Enjoy island perks – discounted accommodation, tours, and dining on Hamilton Island

Where you’ll make an impact

• You will oversee the end-to-end delivery of Hamilton Island’s digital transformation initiatives, including:
• Lead the redevelopment of our website (booking engine, CMS and hosting platform)
• Drive CRM implementation and optimisation
• Oversee mobile app development and customer data platform (CDP) integration
• Manage project planning, scope, timelines, budgets, and success metrics
• Collaborate with IT, business stakeholders, and vendor partners to ensure seamless delivery
• Balance agile and waterfall methodologies depending on project requirements
• Ensure digital solutions are scalable, secure, high-performing, and user-centric
• Support operational transition and adoption of new platforms

What we’re looking for

You’re a highly organised, delivery-focused project professional with strong digital expertise and the confidence to lead complex, customer-facing technology initiatives. You thrive in fast-paced environments, can manage competing priorities, and are comfortable engaging with senior stakeholders.

You bring a strategic mindset, strong risk management capability, and a passion for delivering measurable business outcomes through digital innovation.

To be successful, you’ll need

• 8+ years’ project delivery experience, including at least 3+ years managing digital or customer-facing technology projects
• Proven experience delivering websites (CMS and hosting platforms), CRM platforms, mobile apps, or digital experience platforms
• Strong working knowledge of agile, hybrid, and waterfall methodologies
• Experience working with digital technologies such as CMS platforms (e.g. WordPress, Sitecore, Adobe Experience Manager), CRM systems (e.g. Salesforce, HubSpot), and cloud hosting environments (Azure, AWS, GCP)
• Strong stakeholder engagement, communication, and vendor management skills
• Formal project management certification (PMP, PRINCE2, AgilePM, Scrum Master or similar)
• Tertiary qualification in IT, Business, or related discipline
• Experience within hospitality, tourism, or travel industries

About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember.