Hybrid Digital Project Manager – Hospitality Tech

RPMGlobal; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

On-site gym

Islands perks: discounted stays

Job summary

Hamilton Island is seeking a Digital Project Manager to lead end-to-end digital transformation efforts across our hospitality platforms in Sydney. You will oversee the redevelopment of our website, CRM implementation, and mobile app initiatives to enhance guest experiences and operational efficiency.

You will manage projects with IT and business stakeholders, driving on time delivery with a mix of agile, hybrid and waterfall approaches while ensuring scalable, secure systems for guests and staff.

Qualifications

• 8+ years’ project delivery experience, including 3+ years managing digital or customer-facing projects.
• Proven experience delivering websites (CMS and hosting), CRM platforms, mobile apps or digital experience platforms.
• Strong working knowledge of agile, hybrid, and waterfall methodologies.

Responsibilities

• Oversee end-to-end delivery of digital transformation initiatives.
• Lead redevelopment of the website (booking engine, CMS and hosting platform).
• Drive CRM implementation and optimisation across platforms.
• Oversee mobile app development and CDP integration.
• Balance budgets, timelines and success metrics with stakeholders and vendors.

Skills

Stakeholder mgmt

Agile & Waterfall

Vendor management

Project planning

Communication skills

Education

Tertiary qualification in IT or related discipline

Tools

CMS platforms (WordPress, Sitecore, AEM)

CRM systems (Salesforce, HubSpot)

Cloud hosting (Azure, AWS, GCP)

Job description

Hamilton Island is seeking a Digital Project Manager to lead end-to-end digital transformation efforts across our hospitality platforms in Sydney. You will oversee the redevelopment of our website, CRM implementation, and mobile app initiatives to enhance guest experiences and operational efficiency.

You will manage projects with IT and business stakeholders, driving on time delivery with a mix of agile, hybrid and waterfall approaches while ensuring scalable, secure systems for guests and staff.